Construction Tech Customer Success Manager

BAETTR A/S; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

Dalux is seeking a Customer Success Manager in Glasgow to build strong relationships with construction and real estate clients. You will guide onboarding, training, and ongoing adoption of our software, ensuring customers get maximum value and satisfaction.

The role involves collaboration with sales and participation in events to represent Dalux. The ideal candidate brings construction or digital construction experience, excellent communication, and a proactive, problem-solving mindset.

Qualifications

• Experience in construction/digital construction industry.
• Strong communication and stakeholder management skills.
• Proactive, curious, solution-oriented mindset.

Responsibilities

• Onboard, implement, and train customers on Dalux software.
• Guide customers through adoption and day-to-day workflows.
• Provide product guidance and answer technical queries.
• Collaborate with Sales to ensure a positive customer experience.
• Represent Dalux at industry events and customer network activities.

Job description

Dalux is seeking a Customer Success Manager in Glasgow to build strong relationships with construction and real estate clients. You will guide onboarding, training, and ongoing adoption of our software, ensuring customers get maximum value and satisfaction.

The role involves collaboration with sales and participation in events to represent Dalux. The ideal candidate brings construction or digital construction experience, excellent communication, and a proactive, problem-solving mindset.