Construction BIM Customer Success Manager

Dalux; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

Dalux is seeking a Customer Success Manager to join their team in Birmingham. This role involves supporting clients in the construction industry, ensuring they effectively utilize Dalux's products.

Ideal candidates will have strong relationships with customers, experience with digital construction, and the ability to train others. The position is on-site, fostering collaboration within the team while driving customer success.

Qualifications

• Experience in the construction industry is essential.
• Digital construction enthusiasm is required.
• Must be able to train others on software.

Responsibilities

• Work with clients in the construction industry.
• Support customers in using the product.
• Assist with implementation and training.

Skills

Experience with BIM

Knowledge of the construction industry

Ability to train superusers

Strong customer relations skills

Team player

Job description

Dalux is seeking a Customer Success Manager to join their team in Birmingham. This role involves supporting clients in the construction industry, ensuring they effectively utilize Dalux's products.

Ideal candidates will have strong relationships with customers, experience with digital construction, and the ability to train others. The position is on-site, fostering collaboration within the team while driving customer success.