Logistics & Purchasing Coordinator

Benx Façades; Stoke-on-Trent; On-site; GBP 21,000 - 27,000; Full time

Job summary

Benx Façades, based in Stoke-on-Trent, is seeking an motivated Operations Administrator to join our busy operations team. You will support Logistics and Purchasing, coordinate courier bookings, track deliveries and help maintain stock and purchasing records.

The role requires strong organisational skills, a proactive, customer-focused mindset and excellent communication with internal teams and external partners.

Qualifications

• Strong organisational skills are essential for coordinating multiple tasks.
• Customer-focused mindset with clear communication in internal and external interactions.
• Self-motivated and proactive approach to learn and progress.

Responsibilities

• Provide administrative support to Logistics and Purchasing functions.
• Coordinate courier, pallet network, haulage and bookings.
• Track deliveries, obtain PODs and follow up outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Manage logistics non-conformances and carrier claims.
• Liaise with branches, customers, carriers and logistics partners to resolve queries.
• Maintain transport records, carrier information and logistics documentation.
• Support logistics KPI reporting, route planning and vehicle compliance administration.
• Assist with continuous improvement and logistics projects.

Skills

Strong organisational skills

Customer focus

Self-starter

Education

GCSEs including English and Maths

Job description

Benx Façades, based in Stoke-on-Trent, is seeking an motivated Operations Administrator to join our busy operations team. You will support Logistics and Purchasing, coordinate courier bookings, track deliveries and help maintain stock and purchasing records.

The role requires strong organisational skills, a proactive, customer-focused mindset and excellent communication with internal teams and external partners.