Connections support co-ordinator

Pertemps; Rotherham; On-site; GBP 60,000 - 80,000; Full time

Job description

Responsibilities

• Review incoming connection applications to ensure they meet minimum information requirements and identify any permits/easements needed.
• Release schemes to Connection Technicians with an accurate overview to help them confirm customer requirements.
• Produce compliant estimates for low voltage connection works (single properties or small developments) following internal and external standards.
• Handle desktop requests for disconnections, diversions, unmetered supplies, and street lighting.
• Ensure quotations are accurately calculated using the internal price book.
• Provide support to colleagues within the Connections team.
• Manage daily workload to ensure regulatory compliance.
• Work closely with Technicians to deliver a high-quality customer experience.