Event Bars Team Leader

The Celtic Collection; Ultra Pontem; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Career development

Clear progression

Food & hotel discounts

Leisure club membership

Virtual GP access

Wellbeing support

Nest pension

Team events

Staff recognition awards

Job summary

The Celtic Collection is seeking an Events Bar Team Leader to join our Conference & Events operation in Wales. You will lead a busy bar team, ensuring exceptional guest experiences across conferences, galas, and large-scale events.

Join a renowned venue, support managers, coach staff, and drive high service standards during peak periods. This role offers career growth within one of the UK’s leading hospitality and events businesses.

Qualifications

• Previous experience as a Team Leader or Supervisor within a busy bar, hospitality or events environment.
• Experience working in a fast-paced, high-volume operation where guest service is the priority.
• Banqueting or large-scale event experience would be advantageous.
• A positive, hands-on leadership style.
• Ability to motivate, coach and support colleagues to perform at their best.
• Strong communication and organisational skills.
• Flexible approach to support the wider operation when required.
• Good IT literacy.
• Love the buzz of a packed bar, a busy event and a team delivering an unforgettable guest experience.

Responsibilities

• Support the Manager and Supervisors in leading the Events Bar team.
• Lead by example and inspire colleagues to deliver exceptional guest experiences.
• Help coordinate and deliver efficient service across multiple event bars.
• Motivate and coach team members during busy service periods.
• Ensure guests receive prompt, friendly and professional service at all times.
• Anticipate guest needs and respond quickly and positively to requests.
• Ensure bar and service areas are stocked, organised and presentation-ready.
• Maintain high standards of cleanliness, safety and service throughout each event.
• Work with Conference & Events teams to ensure smooth delivery of every occasion.

Skills

Leadership

Guest service

Communication

Team motivation

Coaching

IT literacy

Flexibility

Organisational skills

Job description

No two days are ever the same. One day you could be leading bar service for an international conference, the next supporting a gala dinner, awards ceremony or major sporting event. This is a role for someone who enjoys busy shifts, leading teams and being at the heart of exciting events that create lasting memories for our guests. You'll be joining a passionate team in a venue renowned for delivering some of Wales' biggest and most prestigious events.,

• Support the Manager and Supervisors in leading the Events Bar team
• Lead by example and inspire colleagues to deliver exceptional guest experiences
• Help coordinate and deliver efficient service across multiple event bars
• Motivate and coach team members during busy service periods
• Ensure guests receive prompt, friendly and professional service at all times
• Anticipate guest needs and respond quickly and positively to requests
• Ensure bar and service areas are fully stocked, organised and presentation-ready
• Maintain high standards of cleanliness, safety and service throughout each event
• Work collaboratively with colleagues across Conference & Events to ensure the smooth delivery of every occasion
• Play a key role in creating memorable experiences for thousands of guests each year, At The Celtic Collection, we know that our people are at the heart of everything we do. That's why we're committed to supporting your wellbeing, recognising your achievements and helping you build a rewarding career. As one of our Hospitality Heroes, you'll enjoy a fantastic range of benefits including:
• Career development and training opportunities from day one
• Clear pathways for progression across The Celtic Collection
• Discounts on food, beverage and hotel stays
• Discounted leisure club membership
• Free virtual GP appointments
• 24/7 wellbeing and employee assistance support
• NEST pension scheme
• Active Social Club and team events
• Staff appreciation events throughout the year
• Monthly recognition awards and annual company awards
• The opportunity to work at some of Wales' largest and most exciting events

GROW WITH US

• The training, tools and support needed to succeed in your role
• Opportunities to learn new skills and progress your career
• A welcoming, inclusive and supportive team culture
• Leaders who value your ideas and encourage you to make a difference
• Recognition for your hard work, commitment and achievements
• The chance to work alongside passionate hospitality professionals
• Pride in being part of one of the UK's leading hospitality, leisure and events businesses

Whether you're looking to strengthen your leadership skills or take the next step in your hospitality journey, you'll find exciting opportunities to grow with us.

All applicants must have the right to live and work in the UK. Evidence of eligibility will be required during the recruitment process in line with UK Visas and Immigration regulations.

The Celtic Collection is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome, valued and able to succeed.

Working in a fast-paced environment, you'll lead from the front, support your team through busy services and help ensure every guest enjoys a seamless, five-star experience. If you're energised by high-volume hospitality, thrive under pressure and love being part of a team that makes big events happen, we'd love to hear from you.

• Previous experience as a Team Leader or Supervisor within a busy bar, hospitality or events environment
• Experience working in a fast-paced, high-volume operation where guest service is always the priority
• Banqueting or large-scale event experience would be advantageous
• A positive, hands-on leadership style
• The ability to motivate, coach and support colleagues to perform at their best
• Strong communication and organisational skills
• A flexible approach and willingness to support the wider operation when required
• Good IT literacy
• Love the buzz of a packed bar, a busy event and a team working together to deliver an unforgettable guest experience?

Join the 'Greatest Story in Hospitality' by becoming one of our Hospitality Heroes as an Events Bar Team Leader within our Conference & Events operation. Based at one of the UK's leading conference and event destinations, you'll play a key role in delivering exceptional service at conferences, exhibitions, gala dinners, concerts, sporting events and large-scale celebrations.