Conference & Events Supervisor

Cambridge Belfry Hotel & Spa; Cambourne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program – Hospitl

Refer a friend scheme

Free parking

Job summary

Cambridge Belfry Hotel & Spa in Cambourne (near Cambridge) is seeking a hands-on Hospitality Supervisor to lead a busy F&B team and maintain guest service excellence.

You will train and motivate staff, upsell promotions, and collaborate with the restaurant and bar teams in a 4-star, 120-bedroom property featuring The Bridge restaurant, Lounge Bar, spa, pool and gym.

Qualifications

• Experience in a supervisory role in hospitality food & beverage.
• Strong leadership and team motivation abilities.
• Knowledge of wines and spirits is a plus.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions, ensuring training is complete.

Skills

Team leadership

Upselling

Guest service

Training

Development

Wine knowledge

Spirits knowledge

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience. working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

• Previous experience in a
• supervisory role in a hospitality food & beverage department
• Ability of working in a
• professional, efficient, high quality, service-oriented operation
• A good knowledge on wines and
• spirits
• Excellent team motivator and
• team builder

Curious to find out more?

Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.