Conference & Events Supervisor

The Cambridge Belfry; Cambourne; Remote; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts

Training & course fees

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Green Tourism Bronze accreditation

Job summary

The Cambridge Belfry Hotel & Spa in Cambourne is a four-star property offering extensive leisure facilities, including a gym, pool, and spa. We are seeking a proactive supervisor to lead a hospitality team, ensure outstanding guest service, and promote revenue through upselling and promotions.

Join a team dedicated to quality, with opportunities for training, development, and progression within The QHotels Collection. Free parking and staff benefits are available.

Qualifications

• Previous experience in a supervisory role in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high quality, service-oriented operation.
• Good knowledge on wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue at every opportunity by upselling and explaining promotions to guests, ensuring training is in place.

Skills

Team leadership

Upselling

Guest service

Training & development

Wine & spirits knowledge

Job description

Do you have a passion for providing an outstanding guest experience?

Are you a strong leader who can help and motivate your team through a fast-paced environment?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND......much, much more!

What will I do?

Supervise and lead your team to deliver a high standard of guest experience.working together with your team you’ll drive revenue at every opportunity ensuring all team members have had the correct training to upsell and explain promotions to our guests.

Is this the role for me?

• Previousexperience in asupervisory role in a hospitality food & beverage department
• Ability of working in aprofessional, efficient, high quality, service-oriented operation
• A good knowledge on wines andspirits
• Excellent team motivator andteam builder

Curious to find out more?

Cambridge Belfry Hotel & Spa is located in Cambourne, 7 miles from Cambridge and is a 4*, 120-bedroom property. Our hotel has The Bridge restaurant and the Lounge bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.