Conference & Banqueting Team Member

Leonardo Hotel Management (UK) Limited; Greater London; Presencial; GBP 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Special rates on hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week activities

Wellbeing Calendar

Training and progression opportunities

Descripción de la vacante

Leonardo Hotel Management (UK) Limited is seeking a Conferences & Banqueting Team Member (M&E Porter) to be the warm, face-of-the-hotel for events across the UK. You will set up and refresh event spaces, ensuring rooms meet the Leonardo standard and guest needs are anticipated and met.

You’ll work in a busy, team-oriented environment, greeting organisers, coordinating with colleagues, and contributing to the department’s KPIs while maintaining a high level of hospitality and flexibility during

Formación

• Excellent communication and guest-service oriented.
• Able to greet organisers and meet guests’ needs.
• Comfortable working alone and as part of a team during events.

Responsabilidades

• Set up, refresh and clear rooms to high Leonardo standards.
• Greet organisers and coordinate with team to meet KPIs.
• Support Conference & Banqueting during events and large gatherings.

Conocimientos

Communication skills

Guest service

Teamwork

Descripción del empleo

Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Meetings and Events (M&E) Porter you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! This is a hands‑on position within the M&E department; with great attention to detail you’ll be setting up, refreshing and clearing rooms to the high Leonardo standard! You’ll work as part of a vibrant team to ensure all guests have a first‑class experience with us.

If you’re our ideal M&E Porter, you will:

• Be yourself!
• Think on your feet to meet clients’ needs- a great can‑do attitude is spot on!
• Have great communication skills: you’ll be greeting organisers, ensuring guests’ needs are met and working with others to achieve the department’s KPIs
• Be self‑motivated and comfortable working alone at times
• Work well in a team during large events INDLH

Some of the perks our Conference & Banqueting Team Member could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job‑related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Conference & Banqueting Team Member?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality! We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.