Family Complex Needs Support Worker

BRC Jobs; Wolverhampton; On-site; GBP 29,000 - 30,500; Full time

Job summary

Family Complex Needs Specialist Support Worker role in Wolverhampton, maternity cover 9-12 months, 40 hours per week, Mon-Fri 09:00–17:00. Salary £29,000 rising to £30,500 after 12 months. UK driving licence required. Location: Wolverhampton.

You will support families facing homelessness with multiple needs, including addiction, debt, and barriers to independence. You’ll deliver tailored interventions to enable access to specialist services and preventative outcomes.

Qualifications

• Experience in an accommodation-based setting with intensive housing/tenancy management.
• Ability to support residents to manage finances and access services (mental health, drugs/alcohol).
• Experience delivering strength-based, trauma-informed support to families facing homelessness.

Responsibilities

• Support families and children experiencing homelessness to overcome barriers.
• Deliver tailored interventions to enable independence and prevent homelessness.
• Help residents access specialist services and move-on accommodation.
• Collaborate with the Support Team to create an outcomes-focused service.

Skills

Trauma-informed

Strength-based

Housing management

Tenancy management

Financial support

Job description

• Homelessness
• Substance Misuse
• family support

Family Complex Needs Specialist Support Worker

Role Type: Maternity Cover 9-12 months (potential to go permanent)

Salary: £29,000 per annum (Rising to £30,500 after 12 months)

Hours: Full-Time 40hrs per week (Mon-Fri 09:00 – 17:00)
Location: Wolverhampton

Requirement: UK Driving License

Role Overview:

• We are currently recruiting for Family Complex Needs Specialist Support Workers to join a national organisation committed to supporting vulnerable individuals across the UK.
• This role involves working as part of the Support Team in Wolverhampton to help people experiencing homelessness and multiple disadvantages to overcome barriers to achieving greater independence.
• As a Family Complex Needs Support Worker you will be supporting families and their children, who are facing homelessness and have multiple needs. This can include supporting drug and alcohol addiction, debt, parental hospitalisation or imprisonment, disabilities or special educational needs, school absenteeism, language barriers, and more.
• You will provide support and help to access specialist services by delivering tailored interventions, enabling independence, and preventing homelessness. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector.

What we’re looking for:

• You will be familiar with and have effectively operated in a strength-based and trauma informed way to help families achieve positive housing, health and wellbeing outcomes. Taking personal pride and ownership in enabling people who experiencing multiple disadvantage to achieve more than they ever thought possible.
• You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on that knowledge to support residents to manage their finances, facilitating appointments with specialist mental health, drug and alcohol services and access appropriate move-on accommodation on their journey towards greater independence.
• This is a specialist role within a new team, offering you the chance to not only deliver life-changing support, but also help us shape and create a great service for those who need us most.
• A full UK driving license is essential for this role.

For more info, please contact Nathan Jackson on 0117 923 9100.