Support Worker Supported Living

The Housing Network; Coventry; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Health & wellbeing programme

On-site parking

Blue Light Card

Referral programme

Sick pay

Company pension

31 days annual leave

Job summary

The Housing Network in Coventry is seeking a Support Worker (Complex Needs) to provide strength-based, trauma-informed support to residents and develop outcome-focused plans. You will run 1:1 sessions and help residents gain independence, while managing a caseload and assisting with tenancy documentation to support long-term housing stability.

You will also work to uphold safeguarding standards, supporting vulnerable adults and families facing homelessness, with shifts across 5 of 7 days and

Qualifications

• Experience providing trauma-informed support to vulnerable residents.
• Experience with housing support or homelessness services is preferred.

Responsibilities

• Provide strength-based and trauma-informed support, building trusting relationships with residents and creating meaningful, outcome-focused support plans.
• Conduct 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload to ensure residents receive appropriate support for their needs.
• Assist residents with tenancy documentation, benefits understanding and identify knowledge gaps for future engagement.
• Uphold safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

Skills

Trauma-informed support

Caseload management

Education

Driving Licence (required)

Job description

Job Title: Support Worker (Complex Needs)

Working Hours: 40 Hours Per Week, this would be 8 hour shifts. Working 5 days out of the 7 day period (Could include weekends and Bank Holidays).

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Support Worker, looking to join at an exciting time of growth and be part of our service in Coventry?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

• Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people
• Highly experienced working with adults and families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you'll be doing

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.

What you'll receive

• Salary - £29,000
• 31 days of annual leave
• 41 hours of training
• Blue Light Card
• Referral programme

Job Types: Full-time, Permanent

Benefits

• Company pension
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Experience

• Providing trauma informed suppory: 1 year (preferred)
• Providing housing benefit support: 1 year (preferred)

Licence/Certification

• Driving Licence (required)

Work authorisation

• United Kingdom (required)

Work Location

• On the road