Support Worker - Complex Care

Lifeways Group; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual rewards

Health quals

Free DBS

Cycle to Work

Gym discounts

Eye care

B&Q employee discount

Blue Light Card

Referral bonus

Pension contributions

Training days

Apprenticeships

Job summary

Lifeways Group in Mansfield is seeking a dedicated Full-time Support Worker to assist adults with complex needs and behaviours that challenge. You will deliver person-centred support, promote independence, and help individuals achieve personal goals within home and community settings.

We are looking for compassionate, resilient people with experience in care, strong teamwork, and a positive attitude. The role involves day shifts, a rota, and opportunities for development through training and

Qualifications

• Experience as a Support Worker or similar role.
• Background in mental health or complex needs.
• Ability to handle challenging situations with empathy.
• Teamwork and a positive attitude.
• Willingness to build trusting relationships.

Responsibilities

• Provide person-centred support to individuals with complex needs.
• Use safe physical intervention when required.
• Promote independence, dignity, and choice.
• Collaborate with the team and families.
• Support transitions into community living.

Skills

Support worker

Care experience

Mental health

Behavioural support

Empathy

Teamwork

Job description

Full-time Support Worker – Complex Needs (Mansfield)

You're not just anyone. From every day life, to changing someone's world.

Job Description

Shift Pattern

Day shifts: 8am–3pm and 3pm–10pm. Fully flexibility to work both shifts on a rota basis is essential.

We are looking for compassionate, dedicated Full-Time Support Workers to join our established team, supporting five adults with complex needs and behaviours that challenge. We can consider part-time contracts starting from 24-hours.

As a Support Worker, you will play a key role in delivering high-quality, person-centred support that promotes independence, wellbeing, dignity, and choice. Working closely with colleagues, families, and professionals, you will help each individual achieve their personal goals, develop life skills, and participate in meaningful activities within their home and community.

This is a rewarding and varied role where no two days are the same. We are seeking resilient, positive individuals who can build trusting relationships, remain calm under pressure, and provide consistent support tailored to each persons unique needs. Previous experience supporting individuals with complex needs and behaviours that challenge is essential.

What You’ll Be Doing

• Providing consistent, person‑centred support to an individual with complex needs and a personality disorder
• Using your skills in physical intervention safely and professionally
• Promoting independence, dignity, and choice in everyday life
• Working collaboratively with a skilled, supportive team
• Playing a key role in a life‑changing transition into community living

What We’re Looking For

• Experience as a Support Worker, Care Assistant, Healthcare Assistant, or similar role
• Background in mental health, complex needs, or behavioural support
• Confidence in managing challenging situations with empathy and professionalism
• A positive attitude, strong teamwork skills, and a genuine passion for helping others thrive
• A good sense of humour and the ability to build meaningful, trusting relationships

What benefits do we offer?

• Over £2,000 in annual rewards and benefits
• Funded Health and Social Care qualifications
• Free DBS check
• Cycle to Work Scheme (up to £1,000)
• Gym discounts (save up to £192 per year)
• Eye care and health cash plans
• 10% discount at B&Q for all team members
• Access to the Blue Light Card
• £200 for every successful employee referral
• 3% employer pension contribution
• 8 paid training days per year
• Access to apprenticeships and further qualifications

PLEASE NOTE THAT WE DO NOT OFFER SPONSORSHIP

LWGMS