Complex Care Coordinator: Expert Rostering & Client Care

HRS Healthcare Ltd; Whitstable; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays off

Birthday day off

Employee Assistance Programme

Free DBS

Pension contributions

Social events

Discounts on goods and services

Job summary

HRS Healthcare in Whitstable is seeking a Complex Care Coordinator to plan and roster care staff, ensuring nurses and carers attend shifts as scheduled.

You will build relationships with staff and clients, manage staff availability, and coordinate rotas a month in advance. The office-based role is near Whitstable with occasional Kent travel and on-call commitments. DBS, pension contributions, and staff benefits are included.

Qualifications

• Excellent communication skills both over the phone and in writing.
• Problem solver with quick thinking and solution-driven approach.
• Experience coordinating complex care or domiciliary care.
• Right to work in the UK and a full UK driving licence.

Responsibilities

• Plan and roster complex care staff a month in advance.
• Build strong relationships with staff including carers and nurses.
• Build relationships with clients and families.
• Obtain staff availability and communicate schedules.
• Ensure staff attend shifts as planned and manage scheduling conflicts.

Skills

Communication skills

Problem solving

Coordination experience

Right to work in the UK

Full UK driving licence

Job description

HRS Healthcare in Whitstable is seeking a Complex Care Coordinator to plan and roster care staff, ensuring nurses and carers attend shifts as scheduled.

You will build relationships with staff and clients, manage staff availability, and coordinate rotas a month in advance. The office-based role is near Whitstable with occasional Kent travel and on-call commitments. DBS, pension contributions, and staff benefits are included.