Complex Care Coordinator

HRS Healthcare Ltd; Brighton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Programme

Free DBS

Pension contributions

Frequent social events

Discounts on goods and services

Job summary

HRS Healthcare in Brighton is seeking a Complex Care Coordinator to plan and roster care staff into shifts for complex care clients, ensuring attendance and smooth delivery of care. Based in Brighton, you will build strong relationships with staff and clients, manage availability, and communicate professionally.

Mon–Fri 9am–5pm with on-call weekends and occasional travel to Essex; benefits include 25 days’ annual leave, DBS check, pension contributions, Employee Assistance Programme, social

Qualifications

• You will have strong communication skills both over the phone and in writing.
• You will be a problem solver, quick thinker and solution-driven.
• You will have previous coordination experience in complex care or domiciliary care.
• You will have the right to work in the UK and a full UK driving licence.

Responsibilities

• The care coordinator will organise rotas a month in advance for complex care clients.
• Build and develop strong relationships with staff members (carers and nurses).
• Build and develop strong relationships with clients.
• Obtain staff availability and communicate with staff and clients professionally.
• Ensure attendance and coordination of shifts for daily care delivery.

Skills

Strong communication

Problem solving

Coordination experience

Job description

Brighton, United Kingdom | Posted on 09/23/2026

HRS Healthcare, your Healthcare Recruitment Specialists of choice. We know that finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you and to find you a working environment that is rewarding - one where you will look forward to coming to everyday. Start your journey with us by browsing available jobs.

Job Description

As a complex care coordinator, you will be planning and rostering care staffinto shifts and ensure that the care workers and nurses that are responsible fordelivering care and support on a day-to-day basis attend their shifts asplanned.

About the role

• The care coordinator will organise rotas a month in advance for the complexcare clients.
• Buildingand developing strong relationships with staff members (carers and nurses)
• Buildingand developing strong relationships with clients
• Obtainingstaff availability
• Communicatewith staff and clients in a respectful, professional, and friendly manner.

Requirements

About you

• Youwill have strong communication skills both over the phone and via writtencommunication.
• Youwill be a problem solver, quick thinker and solution driven.
• You will have previous coordination experience either in complex care or domiciliary care.
• Youwill have the right to work in the UK and a full UK driving licence.

What’s on offer for the Complex Care Coordinator?

• Ourclient will offer you a salary of £30,000
• Mon toFri 9am – 5pm, plus on call is 1 in 5 weekends (this could reduce in time) and 1 evening / morning per week (1700 - 2300/0600 - 0900)
• The role is office based (outskirts of Brighton) Mon to Fri 9am - 5pm, with occasional travel to Essex to meet clients / families
• 25 daysAL plus the bankholiday and a day off on your birthday.
• EmployeeAssistance Programme.
• FreeDBS.
• Pensioncontributions.
• Frequentsocial events.
• Accessto discounts on goods and services offered by third parties.

HRS Healthcare acts as an employment agency for permanent recruitmentand is an Equal Opportunities Employer. Employment is subject to an EnhancedDBS check and professional references.