Complaints & Admin Coordinator

Daniel Owen Ltd; City Of London; On-site; GBP 30,000; Full time

Job summary

A leading UK construction firm is seeking a Complaints Administrator based in Whitechapel and Bromley. The role entails providing administrative support, managing complaints, and ensuring clear communication with clients and engineers. Candidates should possess strong organizational and problem-solving skills, along with proficiency in Microsoft Excel, Word, and Outlook. This is a full-time position of 42.5 hours per week, offering a salary of £30,000 per annum.

Qualifications

• Experience in an administrative role.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft applications.

Responsibilities

• Support the PPM Supervisor by raising PPM tasks and following up on related works.
• Handle all paperwork from engineers that require scanning or laminating.
• Transfer and maintain accurate information across relevant systems.
• Manage complaints, ensuring all associated tasks are completed.

Skills

Administrative experience

Organizational skills

Microsoft Excel

Communication skills

Attention to detail

Problem-solving skills

Time management

Tools

Microsoft Outlook

Microsoft Word

Job description

A leading UK construction firm is seeking a Complaints Administrator based in Whitechapel and Bromley. The role entails providing administrative support, managing complaints, and ensuring clear communication with clients and engineers. Candidates should possess strong organizational and problem-solving skills, along with proficiency in Microsoft Excel, Word, and Outlook. This is a full-time position of 42.5 hours per week, offering a salary of £30,000 per annum.