Compassionate Vet Receptionist with Great Benefits

Veterinary Practice Partners; Southampton; Presencial; GBP 18.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

Paid time off and 401(k)

Employee pet discount

Descripción de la vacante

Family Pet Clinic in Southampton is seeking a friendly veterinary receptionist to be the first point of contact for clients and their pets. You will balance administrative precision with warmth across many interactions in a clinical setting.

Responsibilities include greeting clients, managing appointments, processing payments, and maintaining EMR/PIMS. Experience with practice management software and veterinary terminology is preferred, with a strong emphasis on excellent customer service.

Formación

• Minimum 1 year of veterinary receptionist experience.
• Experience with practice management software preferred (Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet).
• Knowledge of veterinary terminology, vaccination protocols, and basic diagnostics.
• Proficient in scheduling, multi-line phones, records management, and payments.
• Strong customer service skills with calm, accurate handling of clients.

Responsabilidades

• Greet and check in clients and patients, update medical records, confirm appointments.
• Answer a multi-line phone system and manage appointment scheduling and inquiries.
• Process payments, post charges, explain invoices, and schedule follow-ups.
• Communicate medical information compassionately, including end-of-life discussions.
• Maintain EMR and data entry in the PIMS system.
• Coordinate with veterinarians and staff to relay messages and manage patient flow.
• Keep reception area clean and welcoming for clients.

Conocimientos

Veterinary receptionist experience

Practice management software

Vet terminology & vaccines

Scheduling & phone skills

Customer service

Communication & listening

Animal handling

Herramientas

Cornerstone

Avimark

ImproMed

eVetPractice

ezyVet

Descripción del empleo

Family Pet Clinic in Southampton is seeking a friendly veterinary receptionist to be the first point of contact for clients and their pets. You will balance administrative precision with warmth across many interactions in a clinical setting.

Responsibilities include greeting clients, managing appointments, processing payments, and maintaining EMR/PIMS. Experience with practice management software and veterinary terminology is preferred, with a strong emphasis on excellent customer service.