Compassionate Vet Receptionist - Front Desk & Client Care

Ivc; Newbury; On-site; GBP 18,000 - 21,000; Full time

Job summary

Donnington Grove Veterinary Group, based in Newbury, Berkshire, is seeking a friendly Veterinary Receptionist to join a caring team. You’ll be the welcoming face for clients and their pets, handling appointments, enquiries and arranging diaries with precision, while delivering a warm, professional service in a busy practice.

You’ll collaborate with clinical and non-clinical colleagues to ensure a smooth journey for every visitor, balancing empathy with efficiency and maintaining excellent

Responsibilities

• Liaise with clients and clinical teams to deliver a high standard of customer care
• Meet and greet clients and their pets
• Book appointments and manage clinician diaries
• Manage telephone and email enquiries

Job description

Donnington Grove Veterinary Group, based in Newbury, Berkshire, is seeking a friendly Veterinary Receptionist to join a caring team. You’ll be the welcoming face for clients and their pets, handling appointments, enquiries and arranging diaries with precision, while delivering a warm, professional service in a busy practice.

You’ll collaborate with clinical and non-clinical colleagues to ensure a smooth journey for every visitor, balancing empathy with efficiency and maintaining excellent