Compassionate Patient Services Coordinator - Part-Time

HR GO Recruitment; Margate; On-site; GBP 15,000 - 19,000; Part time

Job summary

Kent and Medway NHS and Social Care Partnership Trust is seeking a Patient Administration Coordinator to provide essential administrative support across inpatient and community services. You will assist clinical teams and act as a main point of contact for patients, families, carers and staff, ensuring efficient handling of records and referrals.

Working 21 hours per week with a 3-day pattern to be discussed at interview, this role offers meaningful work in a supportive healthcare environment,

Qualifications

• Strong administrative and organisational skills.
• Empathy, discretion and compassion when supporting patients and families.
• Confident using IT systems and databases.
• Excellent communication and interpersonal skills.
• Ability to manage competing priorities and work accurately under pressure.
• Enjoy working as part of a team and providing excellent customer service.

Responsibilities

• Act as a key contact for patients, carers, volunteers and healthcare professionals.
• Maintaining accurate patient records and updating information across multiple systems.
• Supporting patient pathways and ensuring administration processes are completed efficiently.
• Organising meetings, preparing minutes, and coordinating actions.
• Managing incoming and outgoing correspondence and general office administration.
• Supporting inpatient wards with telephone enquiries, transport arrangements, and administrative tasks.
• Coordinating sensitive post-death administration processes with compassion and professionalism.
• Processing referrals, booking appointments, and supporting community patient services.

Skills

Administrative skills

IT systems

Communication skills

Teamwork

Job description

Kent and Medway NHS and Social Care Partnership Trust is seeking a Patient Administration Coordinator to provide essential administrative support across inpatient and community services. You will assist clinical teams and act as a main point of contact for patients, families, carers and staff, ensuring efficient handling of records and referrals.

Working 21 hours per week with a 3-day pattern to be discussed at interview, this role offers meaningful work in a supportive healthcare environment,