Patient Services & Admin Coordinator

NHS Jobs; Wellingborough; On-site; GBP 18,000 - 21,000; Part time

Job summary

NHS Jobs in Wellingborough is seeking a part-time office administrator to handle patient enquiries, manage appointments and provide administrative support to clinicians. The role requires professionalism, empathy, and the ability to work as part of the practice team.

You will contribute to delivering high-quality patient care, with core hours 13:00 to 18:30 on Mondays and Fridays, and flexibility to cover absences at short notice.

Responsibilities

• Manage, administer and deal with all enquiries and queries from patients, staff and general public
• Administrative duties
• Providing admin support to clinicians as required (including chaperoning)
• Communicating with patients
• Making, canceling and re-arranging appointments
• Other administrative duties
• Carry out other administrative duties as required to cover other staff absence and in times of increased activity
• Liase with external partners
• Treat EVERY patient, staff member and general public with respect and dignity
• Flexibility to amend working hours at short notice

Skills

Enquiries handling

Administrative duties

Chaperoning support

Communication with patients

Job description

NHS Jobs in Wellingborough is seeking a part-time office administrator to handle patient enquiries, manage appointments and provide administrative support to clinicians. The role requires professionalism, empathy, and the ability to work as part of the practice team.

You will contribute to delivering high-quality patient care, with core hours 13:00 to 18:30 on Mondays and Fridays, and flexibility to cover absences at short notice.