Patient Services & Admin Coordinator

NHS Jobs; Cambridge; On-site; GBP 18,000 - 22,000; Full time

Job summary

NHS Jobs in the UK is seeking a Patient Services Administrator to join a practice team. You will deliver a reception and administration service with a strong focus on patient care and efficient day-to-day operations.

Key duties include dealing with patients and health professionals, managing the appointment system, processing repeat prescriptions and referrals, registering new patients, and maintaining electronic notes.

Qualifications

• Experience in reception or admin support in a clinical setting.
• Ability to administer appointment booking system and handle enquiries.
• Proficient with electronic patient records and referrals processes.

Responsibilities

• Dealing with patients, visitors and health professionals in person or by telephone.
• Administer the appointment booking system.
• Prepare repeat prescriptions and process referrals using the e-referral system.
• Enter new patient registrations and update patient information onto the database.
• Support day-to-day running of the computer system and related administration tasks.

Skills

Reception duties

Administration

Patient communication

Confidentiality

Health & safety

Job description

NHS Jobs in the UK is seeking a Patient Services Administrator to join a practice team. You will deliver a reception and administration service with a strong focus on patient care and efficient day-to-day operations.

Key duties include dealing with patients and health professionals, managing the appointment system, processing repeat prescriptions and referrals, registering new patients, and maintaining electronic notes.