Compassionate Memorial Consultant - Personalised Tributes

Life Services Group; Greater London; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Time to recharge

Memorial sales commission

Yearly bonus up to £300-£500

Pension 4% matched

Life assurance 2x salary

Employee rewards platform (MyStaffShop

Eyecare & flu jab support

24/7 Employee Assistance Programme

Training and apprenticeships

Free on-site parking

Job summary

CMG is seeking a Memorial Consultant in Beckenham to support families in choosing and personalising tributes. You will advise with compassion, coordinate memorial options and ensure accurate records are kept, while meeting performance targets.

The role requires empathy, strong communication, and meticulous administration to deliver respectful, personalised memorials for loved ones in a supportive environment.

Qualifications

• Empathy and sensitivity when supporting grieving families.
• Strong interpersonal and communication skills.
• Excellent client service and attention to detail.

Responsibilities

• Meet with families to discuss and recommend memorial options (plaques, headstones, garden placements).
• Guide clients through selection, personalisation and installation process.
• Present memorial products clearly and compassionately; explain options to clients.

Skills

Empathy

Interpersonal skills

Communication

Active listening

Administrative skills

IT literacy

Client support

Retail experience

Bereavement services

Job description

CMG is seeking a Memorial Consultant in Beckenham to support families in choosing and personalising tributes. You will advise with compassion, coordinate memorial options and ensure accurate records are kept, while meeting performance targets.

The role requires empathy, strong communication, and meticulous administration to deliver respectful, personalised memorials for loved ones in a supportive environment.