Compassionate Funeral Planner

Chelmsford Star Co-op; Halesowen; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Chelmsford Star Co-op in the UK is seeking a Funeral Advisor to support families through funeral planning with empathy and professionalism. You will help personalise services, manage arrangements, and coordinate with Funeral Directors while maintaining high standards and trusted relationships.

This role requires a full UK driving licence, readiness to travel locally, strong organisational and administrative skills, and a willingness to cover shifts across funeral homes.

Qualifications

• Must have a compassionate nature and active listening skills.
• Ability to handle complex information with accuracy and care.
• Strong attention to detail and clear communication.
• Full UK driving licence and willingness to travel locally.
• Experience in administration beneficial.

Responsibilities

• Assist families with all aspects of funeral arrangements.
• Arrange funerals with attention to cost, choices, and personalization.
• Communicate arrangements between families and Funeral Director.
• Perform administration duties with sensitivity and accuracy.
• Keep funeral home clean, secure, and well-presented.
• Promote funeral services within the local community.
• Build relationships with hospitals, clergy, and doctors.
• Comply with policies and procedures.

Skills

Compassionate nature

Active listening

Attention to detail

Communication skills

Organisation

Administration skills

Flexibility

Willingness to travel

Job description

Chelmsford Star Co-op in the UK is seeking a Funeral Advisor to support families through funeral planning with empathy and professionalism. You will help personalise services, manage arrangements, and coordinate with Funeral Directors while maintaining high standards and trusted relationships.

This role requires a full UK driving licence, readiness to travel locally, strong organisational and administrative skills, and a willingness to cover shifts across funeral homes.