Compassionate Funeral Care Coordinator (Part-Time)

Co-op; Dalry; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused organization is seeking a part-time Funeral Arranger to support families during difficult times. Duties include client interaction, maintaining the funeral home, and managing documentation. No prior experience in the funeral industry is necessary, as full training is provided. You will enjoy benefits like a competitive salary, generous holidays, and discounts on Co-op products. If you have strong communication skills and empathy, apply today to join a friendly team that makes a difference.

Benefits

30% off Co-op branded products

Pension with up to 10% employer contribution

23 days holiday pro rata

Access to Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Money management app access

Qualifications

• Ability to communicate clearly with clients and colleagues.
• Confidence with numbers for cash handling and invoicing.
• Keen eye for detail and regulatory compliance.
• Skillful in using technology and adapting to new systems.
• High levels of empathy and care for clients.
• Physical capability to handle necessary tasks safely.

Responsibilities

• Build and maintain positive client relationships.
• Support clients in person and over the phone.
• Ensure cleanliness and safety of the funeral home.
• Manage client documentation and funeral arrangements digitally.
• Refer regulated work to Funeral Plan Arrangers.
• Assist in the manual handling of coffins and deceased.
• Maintain up-to-date client management applications.

Skills

Good communication skills

Basic numerical skills

Attention to detail

IT skills

Empathy and discretion

Ability to perform physical tasks

Job description

A community-focused organization is seeking a part-time Funeral Arranger to support families during difficult times. Duties include client interaction, maintaining the funeral home, and managing documentation. No prior experience in the funeral industry is necessary, as full training is provided. You will enjoy benefits like a competitive salary, generous holidays, and discounts on Co-op products. If you have strong communication skills and empathy, apply today to join a friendly team that makes a difference.