Compassionate Funeral Advisor: Guide Families Through Loss

OurCoop; Sandwell; On-site; GBP 23,000 - 31,000; Full time

Job summary

OurCoop is seeking a Funeral Advisor to support families during one of life’s most difficult moments. You’ll guide funeral arrangements, uphold high standards across our funeral homes, and build trusted relationships with clients and professionals.

The role blends empathy, organisation and local connection, with duties including coordinating services, ensuring transparent costs, and representing compassionate care within the community.

Responsibilities

• Develop knowledge of services offered and provide personalised funeral options
• Arrange Funerals - paying attention to detail and transparency of cost
• Communicate arrangements between family and Funeral Director
• Administration duties - handling complex information with accuracy, sensitivity and care
• Promote Funeral Services within the local community

Job description

OurCoop is seeking a Funeral Advisor to support families during one of life’s most difficult moments. You’ll guide funeral arrangements, uphold high standards across our funeral homes, and build trusted relationships with clients and professionals.

The role blends empathy, organisation and local connection, with duties including coordinating services, ensuring transparent costs, and representing compassionate care within the community.