School Receptionist - Welcoming Front Desk & Admin

Wollborg Michelson Personnel Service Inc; West Midlands; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discounts on everyday purchases

Health plan

Cycle to work scheme

Blue Light Card

Job summary

The Mercian Trust in Walsall is seeking a School Receptionist to provide a welcoming front-of-house service and essential admin support. You will manage visitor sign-in, answer calls and emails, and support safeguarding and MIS processes within the school setting.

The role requires excellent communication, confidentiality and ICT skills, with a commitment to a professional, safe, and supportive learning environment for students and families.

Qualifications

• GCSE English and Maths at Grade 4/C or above, or equivalent Level 2 qualifications.
• First aid training desirable; willing to undertake relevant training if required.
• Experience with MIS and office ICT tools is advantageous.
• Ability to handle confidential information and safeguarding procedures.

Responsibilities

• Receive visitors and provide a courteous, professional and welcoming environment.
• Answer telephone calls and emails promptly, accurately and professionally.
• Operate the gate and control visitor access in line with safeguarding procedures.
• Support attendance processes and MIS data entry.
• Maintain reception area and manage room bookings and supplies.

Skills

Communication skills

Discretion

ICT skills

Data protection

Teamwork

Confidentiality

Punctuality

Education

GCSE English & Maths 4/C+

First aid training desirable

Tools

MIS systems

CPOMS

Excel

Word

Job description

The Mercian Trust in Walsall is seeking a School Receptionist to provide a welcoming front-of-house service and essential admin support. You will manage visitor sign-in, answer calls and emails, and support safeguarding and MIS processes within the school setting.

The role requires excellent communication, confidentiality and ICT skills, with a commitment to a professional, safe, and supportive learning environment for students and families.