School Receptionist & Admin (Term-Time Role)

AWD online; Hedge End; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

One fully paid day off per academic yr

October half-term break during trial

Staff leisure centre membership

Public sector pension scheme

Cycle-to-Work scheme

Job summary

AWD online is seeking an enthusiastic Receptionist/Administrator to join a busy school reception team in Hedge End. You will be the first point of contact for visitors, parents, carers, staff and pupils, delivering a friendly, efficient service and supporting front-of-house administration.

This full-time, permanent role provides term-time hours (36.25 per week) with DBS and safety compliance, using SIMS and Microsoft Office to maintain records and assist with bookings.

Qualifications

• Excellent verbal and written communication skills.
• Confident, professional and friendly manner when dealing with visitors, parents, carers, staff and pupils.
• Good organisational skills with the ability to manage a busy reception desk.
• Ability to work independently and as part of a team.
• Flexible approach to work with positive response when priorities change.
• Tact, diplomacy, patience and a calm approach for different enquiries.
• Genuine interest in supporting young people and a welcoming school environment.
• Willingness to follow safeguarding, DBS, health and safety procedures.

Responsibilities

• Provide professional front-of-house and switchboard service daily.
• Meet and greet visitors and handle enquiries promptly.
• Maintain electronic visitor sign-in records and DBS/fire safety compliance.
• Keep reception area smart, tidy and welcoming at all times.
• Manage electronic meeting room booking forms.
• Support with pupil and staff enquiries using school systems.

Skills

Verbal and written communication

Front-of-house customer service

Organisational skills

Independent worker

Team collaboration

Adaptable/flexible

Tact and diplomacy

Safeguarding awareness

Composure under pressure

Interest in supporting young people

Tools

Microsoft Office

Job description

AWD online is seeking an enthusiastic Receptionist/Administrator to join a busy school reception team in Hedge End. You will be the first point of contact for visitors, parents, carers, staff and pupils, delivering a friendly, efficient service and supporting front-of-house administration.

This full-time, permanent role provides term-time hours (36.25 per week) with DBS and safety compliance, using SIMS and Microsoft Office to maintain records and assist with bookings.