Compassionate Clinical Administration Specialist

Ayrshire Hospice Limited

Ayr

On-site

GBP 24,000 - 32,000

Full time

14 days+

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Job summary

Ayrshire Hospice Limited is seeking an organised Administrative Support professional to join the Clinical Administration Team. You will deliver a comprehensive, responsive administrative service across clinical services, using MS Office and digital systems to support patient pathways, records and communications.

The role requires accuracy, ability to handle sensitive information with empathy, and willingness to work collaboratively with clinical teams, patients, families and external agencies to

Qualifications

HNC in Business Administration or relevant administrative qualification, or equivalent experience.
AMSPAR qualification or equivalent in medical terminology or experience.

Responsibilities

Provide a comprehensive administrative service within agreed timescales.
Maintain electronic and paper filing systems, ensuring information is organised and accessible.
Coordinate administrative processes and support patient pathways.
Liaise with clinical teams and external agencies to ensure smooth service delivery.
Support MDT meetings with agendas, papers, minutes and action logs where appropriate.
Maintain records in line with GDPR and Hospice policies.

Skills

MS Office

Organisational skills

Communication

Attention to detail

Confidentiality/GDPR

Education

HNC in Business Admin

AMSPAR (Desirable)

Tools

Electronic management systems

Patient management system

Job description

The role requires accuracy, ability to handle sensitive information with empathy, and willingness to work collaboratively with clinical teams, patients, families and external agencies to

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