Compassionate Care Home Receptionist | Front Desk & Admin

Avery-Healthcare; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Avery Healthcare's Clare Court Care Home in Birmingham is seeking a warm and dedicated Receptionist to provide high quality customer service as the first point of contact and handle administrative duties.

You will answer calls, take messages, manage databases, liaise with housekeeping, and assist the General Manager with daily tasks. DBS check is required and cost covered by Avery; eligibility to work in the UK is required.

Qualifications

• Excellent communication skills in person and written.
• Positive, friendly and welcoming attitude.
• Experience with handling client complaints or problems is a plus.

Responsibilities

• Answer the telephone and respond to enquiries at reception, redirecting calls to staff and recording messages.
• Complete reception-related administration, maintain databases, and support the General Manager with admin tasks.
• Keep the reception area tidy and liaise with Housekeeping to maintain standards.

Skills

Excellent communication skills

Positive friendly attitude

Problem solving

Job description

Avery Healthcare's Clare Court Care Home in Birmingham is seeking a warm and dedicated Receptionist to provide high quality customer service as the first point of contact and handle administrative duties.

You will answer calls, take messages, manage databases, liaise with housekeeping, and assist the General Manager with daily tasks. DBS check is required and cost covered by Avery; eligibility to work in the UK is required.