Compassionate Care Home Receptionist & Admin Support

NHS Jobs; Blackwater; On-site; GBP 18,000 - 24,000; Full time

Job summary

Avery Healthcare's Camberley Woods Care Home is hiring a friendly receptionist to be the first point of contact for residents, relatives, and staff. You will deliver high-quality customer service and perform a range of administrative tasks with professionalism.

You will answer calls, redirect inquiries, maintain databases, and keep the reception area tidy in partnership with housekeeping. A positive, welcoming attitude and good computer skills are essential for success in this role.

Qualifications

• Excellent communication skills both verbal and written.
• Confident in using computers.
• Positive, friendly, welcoming attitude.
• Experience with problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication skills

Computer literacy

Interpersonal warmth

Problem solving

Job description

Avery Healthcare's Camberley Woods Care Home is hiring a friendly receptionist to be the first point of contact for residents, relatives, and staff. You will deliver high-quality customer service and perform a range of administrative tasks with professionalism.

You will answer calls, redirect inquiries, maintain databases, and keep the reception area tidy in partnership with housekeeping. A positive, welcoming attitude and good computer skills are essential for success in this role.