Front Desk & Administrative Coordinator (Care Home)

Avery Healthcare Group; Bristol; On-site; GBP 17,000 - 19,000; Part time

Job summary

Avery Healthcare Group in Bristol is seeking a warm, enthusiastic Receptionist - Bank at Avonmere Care Home to deliver professional, high quality customer service as the first point of contact and to support a range of administrative duties.

You will answer calls, respond to enquiries, direct messages to the relevant staff, maintain databases and assist the General Manager. DBS check will be paid by Avery; proof of eligibility to work in the UK is required.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers.
• Positive, friendly, and welcoming attitude.
• Experience with problem-solving and handling client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication skills

Computer literacy

Customer service

Problem solving

Job description

Avery Healthcare Group in Bristol is seeking a warm, enthusiastic Receptionist - Bank at Avonmere Care Home to deliver professional, high quality customer service as the first point of contact and to support a range of administrative duties.

You will answer calls, respond to enquiries, direct messages to the relevant staff, maintain databases and assist the General Manager. DBS check will be paid by Avery; proof of eligibility to work in the UK is required.