Care Home Front Desk & Admin Specialist

Avery Healthcare Group; West of England; On-site; GBP 1,240,000 - 1,791,000; Part time

Job summary

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist – Bank at Avonmere Care Home in Bristol. You will be the first point of contact, delivering high-quality customer service and handling a range of admin tasks.

The role requires excellent communication, comfort with computers, and a friendly, helpful attitude. DBS disclosure is required and eligibility to work in the UK must be shown. Join a caring team delivering exceptional resident care.

Qualifications

• Excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
• DBS Disclosure check, the cost of which will be met by Avery Healthcare; proof of eligibility to work in the UK.

Skills

Excellent communication

Computer literacy

Customer-facing

Problem solving

Job description

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist – Bank at Avonmere Care Home in Bristol. You will be the first point of contact, delivering high-quality customer service and handling a range of admin tasks.

The role requires excellent communication, comfort with computers, and a friendly, helpful attitude. DBS disclosure is required and eligibility to work in the UK must be shown. Join a caring team delivering exceptional resident care.