Compassionate Care Home Receptionist & Front Desk

Avery Healthcare; Knowle; On-site; GBP 12,000 - 18,000; Part time

Job summary

Avery Healthcare in Solihull is seeking a Receptionist on a Bank basis to provide professional, high quality customer service as the first point of contact within the home, and to deliver a range of administrative tasks.

The role requires excellent communication, computer literacy, and a friendly, welcoming demeanor. You will handle enquiries and assist with administrative duties under the General Manager’s guidance.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident using computers and standard software.
• Positive, friendly and welcoming attitude.
• Experience dealing with enquiries, and resolving client issues.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

Skills

Communication skills

Computer literacy

Friendly attitude

Problem-solving

Tools

Microsoft Office

Job description

Avery Healthcare in Solihull is seeking a Receptionist on a Bank basis to provide professional, high quality customer service as the first point of contact within the home, and to deliver a range of administrative tasks.

The role requires excellent communication, computer literacy, and a friendly, welcoming demeanor. You will handle enquiries and assist with administrative duties under the General Manager’s guidance.