Community Team Administrator

The Methodist Church in Britain; Sale; Presencial; GBP 19 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Induction programme

Full training

Wellbeing support

Resumo da oferta

Manchester University NHS Foundation Trust is seeking a Community Team Administrator to support clinical staff with admin tasks, typing, referrals, and appointment bookings. The role involves telephone liaison and maintaining confidentiality within a busy office environment.

The post requires strong Microsoft Office skills, familiarity with audio dictation, and a proactive approach. An induction and full training are provided to develop core competencies.

Qualificações

• GCSE English and Maths at level 2 or equivalent.
• Recognised typing and/or IT qualification (RSA II) or equivalent skills.
• Experience working in an office environment and typing.

Responsabilidades

• Provide administrative support in line with policies and procedures.
• Type clinical correspondence.
• Manage referrals and book appointments.
• Carry out telephone liaison with patients and staff.

Conhecimentos

Microsoft Office

Typing

Communication skills

Organisational skills

Time management

Telephone liaison

Confidentiality

Formação académica

GCSE English & Maths

RSA II typing/IT qualification

Ferramentas

Audio dictation

Descrição da oferta de emprego

This Community Team Administrator post sits in the Community Neurodiversity Service at Manchester University NHS Foundation Trust, in a team working from offices. The work centres on administrative support: typing clinical correspondence, managing referrals, booking appointments and telephone liaison. It calls for strong typing and Microsoft Office skills and familiarity with audio dictation, and it comes with an induction programme and training.

What the job involves

• Provide administrative support in line with relevant policies, procedures, protocols and guidance
• Type clinical correspondence
• Manage referrals
• Book appointments
• Carry out telephone liaison

What’s required

Qualifications

• GCSE grade C/5 or functional skills level 2 in English Language and Maths, or equivalent experience
• Recognised typing and/or IT qualification (RSA II) or equivalent skills

Experience

• Experience working in an office environment
• Experience of typing
• Experience dealing with the public
• Experience working within a community health services setting
• Good minute-taking skills

Skills & knowledge

• Very good working knowledge of Microsoft Office systems, including Word, Excel, Access and Outlook
• Excellent knowledge of office systems and procedures
• Good team skills
• High level of initiative
• Good organisational and time management skills
• Good communication skills

Other

• Maintain confidentiality and a professional manner at all times

Nice to have

• Diploma in business administration

What’s offered

• Induction programme
• Full training
• Opportunity for ongoing learning and development
• Clear pathways for development
• Support for wellbeing