Team Administrator

The Methodist Church in Britain; England; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Flexible working opportunities

Staff wellbeing service

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust is seeking a Band 3 Team Administrator to provide administrative and secretarial support within a busy team. The role focuses on diary and meeting management, minute taking, handling enquiries and maintaining filing systems, with cover for colleagues on leave.

You will liaise with external organisations and social services; NHS experience is preferred, and right to work in the UK is required. Enhanced DBS may be required.

Qualifications

• GCSE English and Maths at grade 9-4 or C, or equivalent.
• Proven experience in an administrative post within a diverse organisation.
• Experience of diary management and organising meetings and agendas.
• Experience of minute taking and document production.
• Experience of handling enquiries and progress chasing.
• Experience of working in the NHS.

Responsibilities

• Provide admin and secretarial support to the team including typing, reports, filing and photocopying.
• Manage enquiries from staff, service users, relatives, the public, consultants and external organisations.
• Take, type and circulate minutes, agendas, memos and other documents.
• Manage diaries and prioritise competing demands.
• Organise meetings and maintain filing systems.
• Handle post, email, telephone and reception queries.
• Cover colleagues on leave to maintain clerical services.
• Liaise with external contacts, hospitals and social services.

Skills

Diary management

Minute taking

Enquiries handling

Administrative processes

Confidentiality & data protection

Education

GCSE English and Maths at grade 9-4 or C, or equivalent

Tools

Microsoft Office

Databases

Job description

This Band 3 Team Administrator post gives administrative and secretarial support to a team at Pennine Care NHS Foundation Trust, which runs mental health and learning disability services. The work centres on diary and meeting management, minute taking, handling enquiries and keeping filing systems, with cover for colleagues on leave. The role involves liaison with external organisations and social services, and NHS experience is listed among the requirements. Visa sponsorship is not available, so applicants must already have the right to work in the UK.

What the job involves

• Provide administrative and secretarial support to the team, including typing, reports, filing and photocopying
• Manage enquiries from staff, service users, relatives, the public, consultants and outside organisations
• Take, type and circulate minutes, agendas, memos and other documents
• Manage diaries and prioritise competing demands
• Organise meetings
• Maintain manual and electronic filing systems
• Handle post, email, telephone and reception queries
• Cover colleagues on annual or sick leave to keep the clerical service running
• Liaise with external contacts, other hospitals, community services and social services
• Order and maintain stationery and supplies for the department
• Review administrative processes and contribute to service development
• Collect information and produce statistics for audit and research

Qualifications

• GCSE English and Maths at grade 9-4 or C, or equivalent

Experience

• Proven experience of an administrative post within a diverse organisation
• Experience of office procedures to NVQ 3 level
• Experience of diary management and organising meetings and agendas
• Experience of minute taking and document production
• Experience of progress chasing and dealing with enquiries
• Experience of working in the NHS

Skills & knowledge

• Understanding of administrative processes
• Understanding of confidentiality and data protection policies and procedures
• Basic understanding of mental health illness
• Knowledge of mental health services
• Ability to use IT programmes including Microsoft Office
• Database skills

Checks & eligibility

• Enhanced DBS disclosure for regulated activities
• Right to work in the UK without sponsorship

Other

• Ability to work flexibly

Nice to have

• RSA II, ECDL or equivalent
• Completion of PARIS training
• NVQ 3

What’s offered

• Generous annual leave entitlement for Agenda for Change staff
• Flexible working opportunities
• Access to continued professional development
• Involvement in improvement and research activities
• Health and wellbeing activities and access to a staff wellbeing service
• Staff discounts across retail, leisure and travel