Neuro Team Administrator

The Methodist Church in Britain; Stalybridge; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Flexible working

Staff wellbeing service

Continued professional development

Job summary

The Methodist Church in Britain seeks an experienced CAMHS administrative supervisor to lead the admin team across the service and community hubs. You will manage the appointments diary, provide medical secretarial support, and supervise staff with a focus on accuracy and efficiency.

The role requires liaison with clinical leads, travel between sites, and involvement in recruitment and appraisals. Strong English, Microsoft Office skills, and experience with PARIS are essential.

Qualifications

• GCSE English and numeracy at minimum.
• NVQ Level 4 or equivalent experience.
• Experience supervising staff.

Responsibilities

• Supervise the CAMHS admin team and allocate daily work.
• Maintain up-to-date electronic appointments diary.
• Liaise with senior managers on referrals and assessments.
• Provide medical secretarial support including letters, reports and minutes.
• Type and file multidisciplinary team meeting records and take minutes at meetings.
• Provide weekly statistical data, monitor referral times and alert on issues.
• Coordinate PARIS implementation and the appointment booking system.
• Support recruitment and annual appraisals for admin staff.

Skills

Diary management

Microsoft Office

Time management

Problem-solving

Teamwork

Education

GCSE English and numeracy

NVQ Level 4 or equivalent

Tools

PARIS system

Electronic records/appointments diary system

Job description

This post sits within the local CAMHS service at Pennine Care NHS FT, working from the service and from community hubs. The core of the work is keeping service activity data accurate, running the appointments diary and providing medical secretarial support. Supervisory experience is required, alongside phone and face-to-face contact with families and travel between clinical sites. The post also allocates daily work to the admin team.

What the job involves

• Supervise the CAMHS admin team, allocating daily work and balancing workload by delegating and monitoring
• Maintain an up-to-date electronic appointments diary and liaise with the multidisciplinary team
• Liaise with senior managers and clinical leads on referrals, appointments and assessments
• Provide a full medical secretarial service, including letters, psychiatric reports, correspondence and minutes
• Type and file multidisciplinary clinical team meeting records and take minutes at meetings
• Provide weekly statistical data, monitoring referral times and acting on potential problems
• Manage information systems, including configuring and implementing PARIS, and oversee the appointment booking system
• Conduct personal development plans and annual appraisals for admin staff
• Take part in recruitment and selection for the administrative department
• Deal with enquiries from patients, relatives and referrers, including distressed callers
• Liaise with mental health teams, practitioners and local authority staff in the young person's care team
• Arrange temporary secretarial or clerical cover and provide cross cover to community CAMHS teams

Qualifications

• Good general education including GCSE English and numeracy
• NVQ level 4 or equivalent experience

Experience

• Experience of supervising staff
• Experience in general office or secretarial work
• Experience of minute taking at meetings
• Experience of setting up computer files and spreadsheets

Skills & knowledge

• Good written and spoken English
• Competence with Microsoft Office
• Good knowledge of office systems and procedures
• Diary management and appointment booking on manual and computerised systems
• Time management, problem-solving and sound decision-making
• Ability to work independently and as part of a team

Other

• Flexible working to meet the needs of the service, including occasional travel between clinical sites
• Ability to remain calm under pressure
• Use of a car or other means of travelling across the Trust's area

Nice to have

• NHS experience or experience of working in a busy office
• Experience of the PARIS system

What’s offered

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff
• Flexible working opportunities to support work/life balance
• Access to continuing professional development
• Involvement in improvement and research activities
• Health and wellbeing activities and access to a staff wellbeing service
• Staff discounts across retail, leisure and travel