Community Reception & Admin Assistant

Fife Council; Glenrothes; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local government authority in Scotland is seeking a dedicated individual for a customer-facing role. The successful applicant will provide effective reception services and engage positively with customers while supporting administrative tasks. This position requires effective communication skills, a customer-focused attitude, and a good understanding of IT systems. Flexibility and the ability to work independently as part of a wider team are essential. The candidate will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership.

Qualifications

• Must be enthusiastic and self-motivated individual who can work unsupervised.
• Should demonstrate a can-do attitude at all times.
• Required to obtain Protection of Vulnerable Groups (PVG) scheme membership.

Responsibilities

• Engage with customers and service users positively.
• Provide effective reception service and adhere to customer care policies.
• Maintain registers and waiting lists and reconcile cash against booking sheets.

Skills

Effective communication skills

Customer focused

Team working skills

Flexible and self-motivated

Good understanding of IT

Education

Educated to SCQF level 4

Job description

A local government authority in Scotland is seeking a dedicated individual for a customer-facing role. The successful applicant will provide effective reception services and engage positively with customers while supporting administrative tasks. This position requires effective communication skills, a customer-focused attitude, and a good understanding of IT systems. Flexibility and the ability to work independently as part of a wider team are essential. The candidate will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership.