Community Centre Duty Manager - Flexible Shifts & Training

Reed Specialist Recruitment; Newport; On-site; GBP 29,000 - 31,000; Part time

Benefits offered by this job

Ongoing training and upskilling

Coaching and mentoring support

Supportive and collaborative team

Job summary

Reed Specialist Recruitment is seeking a Duty Manager for a busy community leisure and sports centre in the Cambridge area. The role involves leading operational shifts, supervising staff, and ensuring safety, cleanliness and a high-quality customer experience.

You will open/secure the building, handle incidents professionally, and support day-to-day centre operations. The position offers flexible shifts and opportunities to develop through training and coaching.

Qualifications

• Experience supervising a small team or shift-based staff.
• Strong organisational skills with ability to prioritise tasks.
• Excellent communication with colleagues, customers and stakeholders.
• Ability to work independently and as part of a team.
• Remain calm and confident in challenging situations.
• Commitment to safeguarding and promoting welfare of children and young people.

Responsibilities

• Lead operational shifts to ensure the centre runs safely and efficiently.
• Open/secure the building and perform daily checks; respond to incidents.
• Supervise staff and allocate duties to maintain high standards.
• Deliver excellent customer service and address complaints calmly.
• Monitor cleanliness and report maintenance issues promptly.
• Support reception, admin tasks, and promotional activities.
• Carry out health and safety checks and maintain required documentation.
• Assist with activity supervision and fitness-related inductions if needed.

Skills

Team leadership

Organisational skills

Communication skills

Independent worker

Calm under pressure

Safeguarding

IT skills

Fitness qualifications (advantage)

H&S monitoring

Tools

Google Workspace

Microsoft Office

Job description

Reed Specialist Recruitment is seeking a Duty Manager for a busy community leisure and sports centre in the Cambridge area. The role involves leading operational shifts, supervising staff, and ensuring safety, cleanliness and a high-quality customer experience.

You will open/secure the building, handle incidents professionally, and support day-to-day centre operations. The position offers flexible shifts and opportunities to develop through training and coaching.