Vitaline First Responder

Blackpool Council; Lancashire; On-site; GBP 27,000 - 29,000; Full time

Job summary

Blackpool Council’s Vitaline, the Community Alarm Centre, is recruiting a flexible, resilient professional to help vulnerable people stay independent at home. The role provides monitoring and emergency response via personal contact or devices, and covers out-of-hours duties.

Core hours vary 07:00–22:20 across seven days; a full driving licence and successful DBS clearance are required. Prior experience is welcome but not essential, with opportunities for training and development.

Qualifications

• Ability to monitor and respond to emergencies.
• Excellent communication and customer focus.
• Full driving licence essential for this post.

Responsibilities

• Provide monitoring and emergency response to customers via personal contact or equipment.
• Deliver out-of-hours service to other Council Departments.

Skills

Driving licence

Job description

Contract Type: Permanent

Hours: 37 per week

Salary: NJC Grade D SCP 7-11 £27,274 - £29,071 per annum, plus 2 increments for unsociable hours

Closing Date: 25th November 2026 at 23:59 pm

Would you like to work in an atmosphere of challenge and development where no two days are ever the same?

Vitaline is Blackpool's Community Alarm Centre. We are dedicated to supporting independent living through the use of the most advanced forms of technology available and through person-to-person contact through our Mobile Warden service.

Your role will be to help vulnerable people keep or regain their independence and stay in their own home with an improved quality of life.

We are looking for a motivated, flexible, and resilient 'people person' who is able to adapt to change in a fast moving, innovative and customer focused service.

Your duties will include providing a monitoring and emergency response service to our customers either through personal contact or via communication equipment and to provide an out of hours service to other Council Departments. Keyboard skills and a full driving licence are essential for this post.

Core hours for this post are variable shifts between the hours of 07.00 to 22.20 covering 7 days.

This is an excellent opportunity for the right person to work in a modern, forward-thinking service. In return we offer excellent staff support systems, training and development. Although previous experience could be an advantage, it is not essential.

We offer a wide range of Continuous Professional Development opportunities based on an individual’s specific needs and requirements.

If you require any information on Care and Support recruitment opportunities, advice or support on completing applications: please contact Adult Social Care Resilience Team on 01253 478444 or Email [e-mail]

The Council operates an Introduce a Friend Scheme for a small number of agreed jobs in Children's and Adults Services which encourages our Blackpool Council employees to initiate a successful introduction. This job is one of those roles, therefore if you have received a recommendation from a friend, please ensure you select 'Introduce a Friend' when asked on the application where you heard about the vacancy.

At this point in time we are not able to offer a Visa sponsorship in this role due to operational reasons

Are you a Blackpool resident aged between 16-24? Would you benefit from some free guidance on producing a quality application for job vacancies such as this one? Blackpool Council's Youth Hub - The Platform, has highly skilled Employment Advisers that can support you with demonstrating how you can evidence you meet the Essential and Desirable criteria requirements on a Job Description.

We are committed to safeguarding and promoting the welfare of children/vulnerable adults. This post is subject to satisfactory reference history of at least two years, Disclosure & Barring Service (DBS) check, medical clearance, evidence of any essential qualifications and proof of Right to Work in the UK in accordance with the Asylum and Immigration Act 1996.

This post is exempt from the Rehabilitation of Offenders Act and amendments to the exemptions order, which mean that certain offences are 'protected' and do not need to be disclosed, guidance on the \"filtering\" of offences can be found at New filtering rules for DBS certificates (from 28 November 2020 onwards) - GOV.UK (www.gov.uk)

The successful applicant will be required to work outside of a 7am to 8pm Monday to Friday work pattern and will receive an additional payment on top of the quoted salary as a result.