Commissioning Service Manager

Wiltshire; Trowbridge; On-site; GBP 40,000 - 55,000; Full time

Job summary

A local council in England is seeking a Service Manager to join its Commissioning Quality Assurance and Performance Team. The role entails leading a specialist service, overseeing contract monitoring, and influencing commissioning strategies that enhance service delivery for adults. Applicants should possess substantial experience in evidence-based commissioning, strong knowledge of regulatory practices, and a relevant degree. This permanent, full-time position offers the chance to make a significant impact in service management and community support.

Benefits

Friendly working environment

Inclusion and diversity focus

Supportive community

Career development opportunities

Qualifications

• Experience in evidence-based commissioning and staff leadership.
• Strong knowledge of commissioning practices and regulatory bodies.
• Solid understanding of the Care Act and strategic leadership in diverse environments.

Responsibilities

• Lead a specialist service working with the Head of Service for Adults.
• Oversee provider relationships and contract monitoring.
• Influence commissioning strategies for improved public satisfaction.

Skills

Evidence-based commissioning

Staff leadership

Commissioning practices knowledge

Regulatory compliance (CQC)

Strategic leadership

Understanding of Care Act

Education

Relevant degree

Job description

Commissioning – Enhancing Lives, Empowering Communities

We are excited to offer a rare and rewarding opportunity for an exceptional leader to join our passionate and forward-thinking Commissioning Quality Assurance and Performance Team as the Service Manager.

Our Commissioning Directorate plays a vital role in shaping the future of accommodation and community-based support for children, young people, and adults. We take a whole-life approach, ensuring residents receive the right support at every stage of their journey.

In this role, you will lead a specialist service, working closely with the Head of Service for Adults to drive performance and deliver outstanding outcomes. You will oversee provider relationships and contract monitoring, ensuring services meet the highest standards. As a subject matter expert, you will influence commissioning strategies that make a real difference and champion collaboration with partners, including health services, to maximise public satisfaction.

What we’re looking for:

• A relevant degree or substantial experience in evidence-based commissioning and staff leadership.
• Strong knowledge of commissioning practices, including working with the Care Quality Commission (CQC) and other regulatory bodies.
• A solid understanding of legislation, such as the Care Act, with the ability to lead strategically in a politically diverse environment.

If you are ready to make a lasting impact and help shape services that truly enhance lives across Wiltshire, we would love to hear from you.

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That’s why we focus on getting the things that matter to our people right.Explore more benefits here!

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Victoria Bayley, Head of Adults Commissioning, via email here , or call 01225 713 996.

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read ourstatement of commitment to equality and inclusion .

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Job Info

• Job Identification 6199
• Posting Date 12/08/2025, 12:32 PM
• Working Pattern Permanent Full time
• Job Areas Social Care Education & Skills
• Locations County Hall, Trowbridge, Wiltshire, BA14 8JN, GB