Commercial Team Lead, F&B & Retail Operations

National Trust for Places of Historic Interest or Natural Beauty; Harrogate; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Pension up to 10%

Free NT entry

Season ticket loan

EV car lease

Shop discounts

Holiday entitlement 32 days

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Commercial Team Leader to supervise the day-to-day operations of the property’s commercial team within Food & Beverage and Retail. The role involves leading front-of-house service, stock monitoring, and staff development at Brimham Rocks near Harrogate.

Working 37.5 hours across 5 days (including weekends) with no evening shifts, you’ll contribute to income targets and customer satisfaction while supporting a busy

Responsibilities

• Supervise day-to-day operations of the property's commercial team within Food & Beverage and Retail.
• Lead front-of-house delivery of excellent customer service in café and shop.
• Monitor stock levels and promote products to help meet income targets.
• Train and develop colleagues and foster a confident, collaborative team.

Job description

The National Trust for Places of Historic Interest or Natural Beauty is seeking a Commercial Team Leader to supervise the day-to-day operations of the property’s commercial team within Food & Beverage and Retail. The role involves leading front-of-house service, stock monitoring, and staff development at Brimham Rocks near Harrogate.

Working 37.5 hours across 5 days (including weekends) with no evening shifts, you’ll contribute to income targets and customer satisfaction while supporting a busy