Commercial Operations Manager

Peoplebank

Redditch

Hybrid

GBP 55,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

EV Salary Sacrifice Scheme

26 Days Annual Leave + Bank Holidays

Pensions Plan

Company Sick Pay Scheme

Life Assurance Scheme

Profit Share Scheme

All Employee Share Plan

Job summary

Solid State plc is seeking an experienced Commercial Operations Manager to own the systems, reporting and governance that underpin commercial performance across the group. You will manage Microsoft Dynamics 365 and Power BI reporting, forecast, and pipeline governance, ensuring data integrity and actionable insights for decision-making.

Reporting to the Chief Growth Officer, you will collaborate with Sales, Marketing, Finance and business unit leaders to drive data-driven, consistent commercial

Qualifications

5+ years in Commercial Operations, Sales Operations, Revenue Operations, Business Analytics or CRM Management.
Strong hands-on Microsoft Dynamics 365 experience.
Strong Power BI reporting and dashboard capability.
Experience supporting a B2B sales organisation.
Forecasting, pipeline governance and reporting experience.
Advanced Excel and data analysis skills.
Strong commercial judgement and the confidence to work with senior stakeholders.
Experience within technology, electronics, manufacturing, aerospace & defence or medical markets advantageous.

Responsibilities

Own and develop Microsoft Dynamics 365 across the commercial organisation.
Develop and maintain Power BI dashboards and executive reporting.
Manage pipeline governance, forecasting and reporting processes.
Analyse pipeline health, conversion, forecast accuracy and commercial performance.
Turn data into actionable insight for senior leaders and commercial teams.
Drive CRM adoption, data quality and consistent commercial processes.
Partner with Sales, Marketing, Finance and Business Unit leaders.
Identify opportunities to improve and automate commercial reporting and workflows.

Skills

Forecasting

Data analysis

Stakeholder management

Excel advanced

Commercial judgement

CRM management

Sales operations

Tools

Microsoft Dynamics 365

Power BI

Job description

Security Clearance

This role is subject to successful completion of BPSS clearance prior to commencement. Please review our Security Clearance Guidance for Applicants before applying.

About Us

Solid State plc is a global leader in advanced electronics and engineering solutions, delivering innovative products across defence, aerospace, industrial, power electronics, and telecommunications. The group includes a portfolio of companies - Solsta, Durakool, Steatite, Gateway Electrical Components, and Active Silicon, each with its own expertise and market-leading products.

Together, our companies combine technical excellence, quality, and innovation to deliver solutions that make a real difference. Working at Solid State means exciting opportunities to build your career across diverse technologies, teams, and international markets. Whether designing cutting-edge switching solutions at Durakool, developing rugged electronics at Steatite, supplying high-quality components at Gateway, or innovating in imaging and FPGA solutions at Active Silicon, you’ll gain hands-on experience and make a tangible impact.

We are proud of our collaborative, innovative culture, offering talented individuals the chance to grow, contribute, and thrive across the Solid-State Group.

This is a Group-wide, multi-site role, based at our Redditch location, with travel to other Solid State Group sites as required.

Do you enjoy turning commercial data into insight, accountability and action?

We are looking for an experienced Commercial Operations Manager to take ownership of the systems, reporting and governance that underpin commercial performance across Solid State Group.

Reporting to the Chief Growth Officer, you will be the business owner for Microsoft Dynamics 365, Power BI commercial reporting, forecasting and pipeline governance, ensuring our commercial data is accurate, trusted and used effectively to drive decision-making.

What you will be doing

Own and develop Microsoft Dynamics 365 across the commercial organisation
Develop and maintain Power BI dashboards and executive reporting
Manage pipeline governance, forecasting and reporting processes
Analyse pipeline health, conversion, forecast accuracy and commercial performance
Turn data into actionable insight for senior leaders and commercial teams
Drive CRM adoption, data quality and consistent commercial processes
Partner with Sales, Marketing, Finance and Business Unit leaders
Identify opportunities to improve and automate commercial reporting and workflows

What we are looking for

You will have at least 5 years' experience within Commercial Operations, Sales Operations, Revenue Operations, Business Analytics or CRM Management, with:

Strong hands-on Microsoft Dynamics 365 experience
Strong Power BI reporting and dashboard capability
Experience supporting a B2B sales organisation
Forecasting, pipeline governance and commercial reporting experience
Advanced Excel and data analysis skills
Strong commercial judgement and the confidence to work with and constructively challenge senior stakeholders
Experience within technology, electronics, manufacturing, industrial, aerospace & defence or medical markets would be advantageous.

Why join us?

This is a highly visible role with the opportunity to make a tangible impact on how commercial performance is understood and managed across the Group.

You will have the opportunity to improve how we use data, strengthen commercial decision-making and help make our systems and reporting a genuine business advantage.

If you are passionate about turning commercial data into better business decisions, we would like to hear from you.

Benefits For You