Commercial & Investment Bank Controls Management Negative Media Analyst – Senior Associate

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global financial services firm seeks a Senior Associate Negative Media Analyst to enhance its reputational risk control framework by monitoring and reporting negative media escalations. This role involves collaboration with senior stakeholders to ensure compliance and improve operational risk strategies. Candidates should possess strong analytical skills, experience in data analysis tools like Alteryx and Excel, and exemplary communication abilities. This is an impactful position for someone with a background in risk management looking to drive innovation in the firm’s processes.

Qualifications

• Experience in risk or controls management.
• Proven analytical and problem-solving skills.
• Ability to drive innovation and adapt to emerging technologies.

Responsibilities

• Own and maintain weekly escalation reports.
• Lead the transition to a risk management-focused approach.
• Collaborate with technology teams to update procedures.

Skills

Analytical skills

Problem-solving

Communication skills

Stakeholder management

Organizational skills

Tools

Alteryx

VBA

Excel

Tableau

Signavio

Pega

Job description

Join our team in Commercial & Investment Bank Control Management to Drive reputational risk control by analyzing negative media, delivering insights, and shaping processes to protect our firm’s brand.

As a Senior Associate Negative media analyst in Commercial & Investment Bank Control Management team, you will perform a crucial part of the firm's reputational risk control framework. In this role you will take ownership for monitoring, assessing and reporting Negative Media escalations, producing and managing key metrics and reports to support the framework and maintain associated procedures. As well as identifying, reviewing and addressing issues relating to the negative media escalation framework you will chair and facilitate meetings with senior stakeholders and business partners to review processes, identify and implement opportunities for improvement. By ensuring compliance with regulatory and internal requirements, you will champion initiatives that strengthen the operational risk environment across the firm’s client selection processes. This collaborative role requires strong stakeholder management and communication skills, as well as the ability to influence training and communication plans to support successful change delivery. Utilization of the firm’s analytical software will further enable you to execute your responsibilities effectively and deliver actionable insights..

Job responsibilities:

• Own and maintain weekly escalation reports, clarifying ownership and improving actionable insights.
• Lead the transition to a risk management-focused approach, identifying and resolving persistent issues in escalation reports.
• Review and refine daily news digests to ensure quality and relevance of negative media monitoring.
• Chair and facilitate meetings with senior stakeholders to review and revise reputational risk processes, ensuring compliance with regulatory requirements.
• Organize and lead monthly working group meetings to address negative media, risk, and control topics.
• Collaborate with technology teams to update LOB mappings and align processes with organizational changes.
• Develop methodologies for analyzing material KYC events using advanced data techniques (e.g., subject tags, keywords, fuzzy matching).

Required qualifications, capabilities, and skills:

• Relevant years of experience in risk or controls management
• Strong analytical and problem-solving skills
• Experience with Intelligent solutions and data analysis tools e.g., Alteryx, VBA, Excel, Tableau, Signavio, Pega etc.
• Experience participating in cross-functional projects and facilitating meetings with senior stakeholders.
• Excellent written and verbal communication skills
• Experience with process automation and reporting efficiency.
• Familiarity with KYC, reputational risk, and regulatory compliance.
• Demonstrated ability to drive innovation and adapt to emerging technologies (AI experience a plus).
• Strong organizational skills, attention to detail, and the intent to lead and own tasks

Preferred qualifications, capabilities, and skills:

• Experience/ understanding of SNAP, and Negative Media objectives
• Background in banking, payments, markets, or financial services
• Project management experience
• Experience in process enhancement for tactical or strategic aims and objectives