Commercial Administrator: Customer & Sales Support

E&E group; Shaftesbury; On-site; GBP 22,000 - 26,000; Full time

Job summary

Adler and Allan Group is seeking a Commercial Administrator in Shaftesbury to support and service customers, process sales and ensure accurate, efficient processing of orders.

You will be the first point of contact, assist BDMs with quotes and organise jobs, input orders and proforma invoices, and update databases while handling enquiries and coordinating with internal teams. The role also includes stock/vehicle management and ad hoc duties.

Qualifications

• Experience in an office/administration environment.
• Proficient in MS Office applications including Outlook, Word and Excel to intermediate level.
• Experience with databases is advantageous but not essential.
• Experience in sales administration advantageous but not essential.

Responsibilities

• Process customer orders, inputting orders, proforma invoices and estimates.
• Update department databases and spreadsheets.
• Handle day-to-day customer enquiries via emails and phone calls.
• Liaise with external and internal departments to manage customer expectations.
• Assist in management of vehicles and stock, including raising purchase orders.
• Complete additional ad hoc duties as required by directors.

Skills

Office administration

MS Office

Customer service

Data entry

Tools

MS Office Suite

Job description

Adler and Allan Group is seeking a Commercial Administrator in Shaftesbury to support and service customers, process sales and ensure accurate, efficient processing of orders.

You will be the first point of contact, assist BDMs with quotes and organise jobs, input orders and proforma invoices, and update databases while handling enquiries and coordinating with internal teams. The role also includes stock/vehicle management and ad hoc duties.