Commercial Administrator

Market 36; Saffron Walden; In loco; GBP 30.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual leave

Profit share

Pension

Employee assistance

On-site parking

Training opportunities

Uniform & PPE

Descrizione del lavoro

Market 36 Recruitment is recruiting a Commercial Administrator for a permanent role near Saffron Walden. You will provide commercial and administrative support with a strong focus on customer service and accurate data handling.

The ideal candidate will have experience in administration or customer service, be proficient in Microsoft Office, and able to work both independently and as part of a team. On-site hours are Monday–Friday with a competitive salary and company benefits.

Competenze

• Previous experience in a commercial administration or customer service role.
• Strong customer service and communication skills.
• Experience in aviation, construction, rail or similar industry advantageous.
• Confident using Microsoft Office and internal database systems.
• Excellent attention to detail and organisational skills.
• Professional and customer-focused approach.
• Ability to work as part of a team and manage workload independently.

Mansioni

• Accurately input and maintain information within internal database systems.
• Handle customer enquiries and provide excellent customer service by telephone and email.
• Liaise with customers and internal departments to track and progress maintenance and repair activities.
• Manage customer service issues and ensure enquiries are dealt with professionally and promptly.
• Maintain strong working relationships with internal teams and external customers.
• Complete general administrative duties and ensure records are kept accurate and up to date.
• Follow company procedures and maintain high standards of quality and accuracy.

Conoscenze

Customer service

Administration

Attention to detail

Teamwork

Time management

Formazione

n/a

Strumenti

Microsoft Office

Internal database systems

Descrizione del lavoro

Market 36 Recruitment are currently recruiting for a Commercial Administrator on behalf of our client based near Saffron Walden, on a permanent basis.

Our client is looking for an experienced and customer-focused Administrator to join their team, providing commercial and administrative support. The ideal candidate will have a strong background in customer service and administration, preferably within aviation, construction, rail or a similar industry.

Roles & Responsibilities

• Accurately input and maintain information within internal database systems.
• Handle customer enquiries and provide excellent customer service by telephone and email.
• Liaise with customers and internal departments to track and progress maintenance and repair activities.
• Manage customer service issues and ensure enquiries are dealt with professionally and promptly.
• Maintain strong working relationships with internal teams and external customers.
• Complete general administrative duties and ensure records are kept accurate and up to date.
• Follow company procedures and maintain high standards of quality and accuracy.

Experience, Skills & Qualifications

• Previous experience within a commercial administration or customer service role.
• Strong customer service and communication skills.
• Experience within aviation, construction, rail or a similar industry would be advantageous.
• Confident using Microsoft Office and internal database systems.
• Excellent attention to detail and organisational skills.
• A professional and customer-focused approach.
• Ability to work effectively as part of a team and manage workload independently.

Working Pattern & Benefits

• 31 days annual leave, including Bank Holidays.
• Annual profit share scheme.
• Company pension.
• Employee Assistance Programme.
• Free on-site parking.
• Training and career development opportunities.
• Company uniform and PPE provided.

Hours: Monday to Friday, 8:00am–4:30pm

Salary: £30,000–£32,000 per annum, depending on experience

Job Type: Full-time, Permanent