Commercial Support Assistant

Confidential; Sittingbourne; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Workplace pension

Annual salary review

Free parking on site

Employee Assistance Programme

Training and development

Career progression

Supportive environment

Job summary

Confidential is seeking a proactive Commercial Administrator / Sales Support Coordinator in Sittingbourne, Kent. The role involves supporting the commercial team with daily admin tasks, preparing quotations, and coordinating customer orders.

You will collaborate with sales, operations and commercial departments to ensure smooth daily operations and accurate record-keeping. The ideal candidate has admin or sales coordination experience, strong communication, and proficient MS Office skills,

Qualifications

• Experience in an administrative, sales coordination or commercial support position.
• Strong planning skills and the ability to prioritise competing tasks.
• Clear written and verbal communication skills.
• Good working knowledge of Microsoft Office, especially Excel.
• The ability to maintain accurate records and work with attention to detail.
• A customer-focused approach and an understanding of business needs.
• The confidence to work independently while contributing to a wider team.
• A full UK driving licence and access to your own vehicle.
• Flexibility to travel to local sites or meetings when required.

Responsibilities

• Support the commercial team with daily administrative tasks and business activities.
• Prepare pricing information, quotations and sales-related paperwork.
• Respond to customer queries professionally and follow up where necessary.
• Coordinate customer orders, tracking progress and resolving any issues.
• Keep internal databases and customer information accurate and up to date.
• Compile sales reports and assist with monitoring business performance.
• Help manage contracts, documentation and renewal dates.
• Communicate with customers, suppliers and colleagues across different departments.
• Assist with organising meetings, customer visits and ongoing commercial projects.

Skills

Administrative experience

Sales coordination

Customer focus

Communication

Attention to detail

Driving licence

Tools

Excel

Job description

Commercial Administrator / Sales Support Coordinator

Location: Sittingbourne, Kent
Salary: £30,000 £35,000 per annum
Contract: Full-time, Permanent
Hours: Monday to Friday, 8:30am 5:00pm

The Opportunity

We are currently seeking a proactive and detail-focused Commercial Administrator / Sales Support Coordinator to join our client's expanding team in Sittingbourne.

This role would suit someone who enjoys working in a busy commercial environment, building positive relationships with customers and ensuring that day-to-day business activities run efficiently. You will work closely with the sales, operations and commercial departments, providing essential coordination and administrative support.

Key Duties and Responsibilities

• Support the commercial team with daily administrative tasks and business activities.
• Prepare pricing information, quotations and sales-related paperwork.
• Respond to customer queries professionally and follow up where necessary.
• Coordinate customer orders, tracking progress and resolving any issues.
• Keep internal databases and customer information accurate and up to date.
• Compile sales reports and assist with monitoring business performance.
• Help manage contracts, documentation and renewal dates.
• Communicate with customers, suppliers and colleagues across different departments.
• Assist with organising meetings, customer visits and ongoing commercial projects.

What We Are Looking For

• Experience in an administrative, sales coordination or commercial support position.
• Strong planning skills and the ability to prioritise competing tasks.
• Clear written and verbal communication skills.
• Good working knowledge of Microsoft Office, especially Excel.
• The ability to maintain accurate records and work with attention to detail.
• A customer-focused approach and an understanding of business needs.
• The confidence to work independently while contributing to a wider team.
• A full UK driving licence and access to your own vehicle.
• Flexibility to travel to local sites or meetings when required.

Previous experience with CRM software would be beneficial but is not essential.

What the Client Offers

• Competitive salary of £30,000 £35,000 per year.
• 25 days of annual leave, plus bank holidays.
• Workplace pension.
• Annual salary review.
• Free parking on site.
• Access to an Employee Assistance Programme.
• Training and opportunities to develop your skills.
• Potential for long-term career progression.
• A welcoming and supportive working environment.