Commercial Support Assistant

Kingdom People; Sittingbourne; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave

Workplace pension

Annual salary review

Free parking on site

Employee Assistance Programme

Training and development

Career progression

Welcoming working environment

Job summary

Kingdom People is seeking a proactive Commercial Administrator / Sales Support Coordinator in Sittingbourne, Kent. The role supports the commercial team with daily admin, pricing, quotations, and customer queries, while coordinating orders and maintaining accurate records.

You will work closely with sales, operations and commercial departments to ensure efficient day-to-day business activities, with opportunities for growth and long-term career progression.

Qualifications

• Experience in an administrative, sales coordination or commercial support position.
• Strong planning skills and the ability to prioritise competing tasks.
• Clear written and verbal communication skills.
• Good working knowledge of Microsoft Office, especially Excel.
• Ability to maintain accurate records with attention to detail.
• Customer-focused approach and understanding of business needs.

Responsibilities

• Support the commercial team with daily administrative tasks and business activities.
• Prepare pricing information, quotations and sales-related paperwork.
• Respond to customer queries professionally and follow up where necessary.
• Coordinate customer orders, tracking progress and resolving any issues.
• Keep internal databases and customer information accurate and up to date.
• Compile sales reports and assist with monitoring business performance.
• Help manage contracts, documentation and renewal dates.
• Communicate with customers, suppliers and colleagues across departments.
• Assist with organising meetings, customer visits and ongoing commercial projects.

Skills

Excel

Planning

Customer focus

Written & verbal communication

Team coordination

CRM software

Tools

CRM software

Job description

Commercial Administrator / Sales Support Coordinator

Location: Sittingbourne, Kent

Salary: £30,000–£35,000 per annum

Contract: Full-time, Permanent

Hours: Monday to Friday, 8:30am–5:00pm

The Opportunity

We are currently seeking a proactive and detail-focused Commercial Administrator / Sales Support Coordinator to join our client's expanding team in Sittingbourne.

This role would suit someone who enjoys working in a busy commercial environment, building positive relationships with customers and ensuring that day-to-day business activities run efficiently. You will work closely with the sales, operations and commercial departments, providing essential coordination and administrative support.

Key Duties and Responsibilities

• Support the commercial team with daily administrative tasks and business activities.
• Prepare pricing information, quotations and sales-related paperwork.
• Respond to customer queries professionally and follow up where necessary.
• Coordinate customer orders, tracking progress and resolving any issues.
• Keep internal databases and customer information accurate and up to date.
• Compile sales reports and assist with monitoring business performance.
• Help manage contracts, documentation and renewal dates.
• Communicate with customers, suppliers and colleagues across different departments.
• Assist with organising meetings, customer visits and ongoing commercial projects.

What We Are Looking For

The successful candidate will be organised, professional and comfortable managing a varied workload. You should also have:

• Experience in an administrative, sales coordination or commercial support position.
• Strong planning skills and the ability to prioritise competing tasks.
• Clear written and verbal communication skills.
• Good working knowledge of Microsoft Office, especially Excel.
• The ability to maintain accurate records and work with attention to detail.
• A customer-focused approach and an understanding of business needs.
• The confidence to work independently while contributing to a wider team.
• A full UK driving licence and access to your own vehicle.
• Flexibility to travel to local sites or meetings when required.
• Previous experience with CRM software would be beneficial but is not essential.

What the Client Offers

• Competitive salary of £30,000–£35,000 per year.
• 25 days of annual leave, plus bank holidays.
• Workplace pension.
• Annual salary review.
• Free parking on site.
• Access to an Employee Assistance Programme.
• Training and opportunities to develop your skills.
• Potential for long-term career progression.
• A welcoming and supportive working environment.