Commercial Admin & Sales Support Specialist

Adler & Allan; Shaftesbury; On-site; GBP 23,000 - 32,000; Full time

Job summary

Adler and Allan Group in Shaftesbury is seeking a Commercial Administrator to join the Commercial team. You will be the first point of contact for customers, process orders, prepare proforma invoices and estimates, and support the BDMs with quotes and job coordination.

You will update databases, handle customer enquiries by phone and email, liaise with internal and external staff, couriers and suppliers, and assist with vehicle and stock management as required by directors.

Qualifications

• Experience of working in an office / administration environment.
• Computer literate with MS Office applications including Outlook, Word and Excel to an intermediate level.
• Experience in working with databases advantageous but not essential.
• Previous experience in sales administration advantageous but not essential.

Responsibilities

• Being the first point of contact for the company and effectively manage relationships with customers, internal and external staff, courier companies and suppliers.
• Supporting BDMs in quoting, chasing and organising jobs.
• Processing and inputting customer orders, proforma invoices and estimates.
• Updating department databases and spreadsheets.
• Handling day-to-day customer enquiries via emails and phone calls. Distributing as needed.
• Liaising with external and internal departments to effectively manage customer expectations.
• Assisting in the management of vehicles and stock including raising purchase orders.
• Completing additional ad hoc duties as and when required by the company directors.

Skills

Office administration

Customer service

Communication

Sales support

Tools

MS Office

Databases

Job description

Adler and Allan Group in Shaftesbury is seeking a Commercial Administrator to join the Commercial team. You will be the first point of contact for customers, process orders, prepare proforma invoices and estimates, and support the BDMs with quotes and job coordination.

You will update databases, handle customer enquiries by phone and email, liaise with internal and external staff, couriers and suppliers, and assist with vehicle and stock management as required by directors.