Commercial Account Manager

Confidential; Cambridge; On-site; GBP 33,000 - 41,000; Full time

Job summary

Confidential is seeking an experienced Temporary Commercial Waste Account Manager for an office-based role in Cambridgeshire. You will manage a live portfolio, grow the customer base and ensure high standards of environmental compliance.

The role requires proven B2B sales, account management and waste industry experience. You will run site visits with your own vehicle and work outside regular hours when needed.

Qualifications

• Proven B2B sales experience including cold calling and closing deals.
• Experience in account management and building client relationships.
• Waste industry experience preferred; strong B2B sales from other sectors considered.
• Strong problem-solving and pricing negotiation skills.
• Proficient with Microsoft Office and CRM systems.
• Full driving licence and own vehicle required for site visits.
• Willingness to work outside normal office hours when needed.

Responsibilities

• Plan targeted sales activity: calls, emails and client visits.
• Qualify leads, write proposals and negotiate prices to close sales.
• Maintain strong relationships and act as main contact for queries.
• Conduct on-site waste audits and service checks with clear feedback.
• Keep customer records up to date in the CRM.
• Coordinate with colleagues on invoicing and day-to-day operations.
• Report regularly on sales figures, pipeline and KPIs.

Skills

B2B sales

Account management

Waste industry experience

Negotiation

Pricing & reporting

Customer service

Tools

Microsoft Office

CRM system

Job description

Temporary Commercial Waste Account Manager

Location: Cambridgeshire (office based)
Contract: Temporary

The role

We are recruiting an experienced Commercial Waste Account Manager on a temporary basis for a busy trade waste service. You will grow the customer base and look after existing accounts, making sure local businesses get a reliable service and meet the right environmental standards.

We need someone who can hit the ground running. You will take on a live portfolio straight away, so previous experience is essential.

What you will be doing

• Planning and carrying out targeted sales activity, including calls, emails and client visits
• Finding, qualifying and following up new business leads, writing proposals and negotiating prices to close sales
• Building strong relationships with existing customers and acting as their main contact for queries, complaints and escalations
• Carrying out on-site waste audits and service checks, and giving clear written and verbal feedback to clients
• Keeping customer records accurate and up to date on the customer management system
• Working closely with colleagues on service updates, invoicing issues and day-to-day operations
• Reporting regularly on sales figures, pipeline and KPIs

About you

You will be sales driven, with a methodical approach and a good eye for detail. You will use your initiative, stay motivated without needing close supervision, and communicate clearly with customers and colleagues at every level.

Essential experience

• Proven business-to-business sales experience, including cold calling, finding new clients and closing deals
• Account management experience
• Waste industry experience (waste sales experience is ideal, though strong B2 B sales experience from another sector will be considered)
• Good problem-solving skills, with a determined approach to sorting out customer issues
• Strong negotiation skills and confidence with pricing, numbers and reporting
• Good working knowledge of Microsoft packages and customer management systems
• A full driving licence and your own vehicle, as the role involves site visits
• Willingness to work outside normal office hours on occasion

Desirable

• A track record in domestic or trade waste services
• Good presentation skills

Our values

We are looking for people who are compassionate, collaborative, ambitious and accountable.

Important information for candidates

• You must be able to travel to and work from the office every day. This is not a remote role.
• Please only apply if you have the experience listed above and could start quickly.