Commercial Account Manager

Select Recruitment Specialists Ltd; Cambridge; On-site; GBP 26,000 - 38,000; Part time

Job summary

Select Recruitment Specialists Ltd is recruiting an experienced Temporary Commercial Waste Account Manager for a busy trade waste service in Cambridgeshire. The role focuses on growing the customer base and managing existing accounts to ensure reliable service and compliance with environmental standards.

You will conduct targeted sales activity, perform on-site waste audits, build client relationships, and report on sales KPIs.

Qualifications

• Proven B2B sales experience including cold calling and closing deals.
• Account management experience with client retention focus.
• Waste industry experience preferred or strong B2B sales from another sector.
• Excellent negotiation and pricing skills.
• Good problem-solving and reporting abilities.
• Full driving licence with vehicle for site visits.

Responsibilities

• Plan and carry out targeted sales activity, including calls, emails and client visits.
• Find, qualify and follow up new business leads, write proposals and negotiate prices to close sales.
• Build strong relationships with existing customers and act as their main contact for queries, complaints and escalations.
• Carry out on-site waste audits and service checks, and provide clear written and verbal feedback to clients.
• Keep customer records accurate and up to date on the customer management system.
• Work closely with colleagues on service updates, invoicing issues and day-to-day operations.
• Report regularly on sales figures, pipeline and KPIs.

Skills

B2B sales

Account management

Negotiation

Cold calling

Customer relationship management

Problem solving

Organization & attention to detail

Tools

Microsoft Office

CRM system

Job description

Temporary Commercial Waste Account Manager

Location: Cambridgeshire (office based)

Contract: Temporary

The role

We are recruiting an experienced Commercial Waste Account Manager on a temporary basis for a busy trade waste service. You will grow the customer base and look after existing accounts, making sure local businesses get a reliable service and meet the right environmental standards.

What you will be doing

• Planning and carrying out targeted sales activity, including calls, emails and client visits
• Finding, qualifying and following up new business leads, writing proposals and negotiating prices to close sales
• Building strong relationships with existing customers and acting as their main contact for queries, complaints and escalations
• Carrying out on-site waste audits and service checks, and giving clear written and verbal feedback to clients
• Keeping customer records accurate and up to date on the customer management system
• Working closely with colleagues on service updates, invoicing issues and day-to-day operations
• Reporting regularly on sales figures, pipeline and KPIs

About you

You will be sales driven, with a methodical approach and a good eye for detail. You will use your initiative, stay motivated without needing close supervision, and communicate clearly with customers and colleagues at every level.

Essential experience

• Proven business-to-business sales experience, including cold calling, finding new clients and closing deals
• Account management experience
• Waste industry experience (waste sales experience is ideal, though strong B2B sales experience from another sector will be considered)
• Good problem-solving skills, with a determined approach to sorting out customer issues
• Strong negotiation skills and confidence with pricing, numbers and reporting
• Good working knowledge of Microsoft packages and customer management systems
• A full driving licence and your own vehicle, as the role involves site visits
• Willingness to work outside normal office hours on occasion

Desirable

• A track record in domestic or trade waste services
• Good presentation skills

Our values

We are looking for people who are compassionate, collaborative, ambitious and accountable.

Important information for candidates

You must be able to travel to and work from the office every day. This is not a remote role.