Account Manager

Imperial Recruitment Group; North East; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary with negotiable package

Uncapped monthly commission scheme

20 days holiday plus Bank Holidays

Employee discounts platform

Pension scheme

Annual paid volunteering day

Job summary

Imperial Recruitment Group is seeking an ambitious Account Manager based in the North East of England. This role involves managing a portfolio of clients, fostering strong relationships while providing tailored waste management solutions. The ideal candidate will have B2B account management experience, strong communication skills, and the ability to identify growth opportunities.

The position offers competitive salary, uncapped commission, and a range of benefits, including career development and a supportive working environment. Join a forward-thinking company committed to sustainability and employee development.

Qualifications

• Previous experience in account management or sales, ideally in waste management or environmental services.
• Proven ability to manage multiple accounts and deliver customer service excellence.
• Proactive and solution-focused approach.

Responsibilities

• Act as the primary contact for a portfolio of clients.
• Build strong long-term customer relationships.
• Monitor market trends and competitor activities.
• Provide insights and manage sales activities using CRM.

Skills

B2B account management or sales experience

Strong communication skills

Relationship-building skills

Organisational skills

Ability to identify business growth opportunities

Tools

CRM systems

Job description

This is an exciting opportunity to join a forward-thinking business operating at the forefront of sustainable waste solutions, helping clients reduce environmental impact while delivering cost-effective and innovative waste management services.

As Account Manager, you will act as the primary point of contact for a portfolio of clients, building strong long‑term relationships while ensuring exceptional levels of customer service. You will work closely with customers to understand their operational needs, provide tailored solutions and identify opportunities to grow existing accounts through upselling and cross‑selling services.

The successful candidate will be responsible for managing customer relationships, overseeing account performance, supporting contract renewals and maintaining high levels of client satisfaction. You will also monitor market trends and competitor activity, provide commercial insights, and utilise CRM systems to manage sales activity and customer information effectively.

This role would suit an ambitious and commercially driven individual with previous B2B account management or sales experience, ideally within waste management, environmental services or a related sector. Strong communication and relationship‑building skills are essential, alongside the ability to manage multiple accounts and deliver excellent customer service in a fast‑paced environment.

Applicants should have experience using CRM systems, strong organisational skills and the ability to identify opportunities for business growth. A proactive and solution‑focused approach, combined with the ability to work collaboratively with wider operational and commercial teams, will be key to success in this position.

Benefits

• Competitive basic salary with negotiable package for the right candidate
• Uncapped monthly commission scheme
• 20 days holiday plus Bank Holidays
• Additional holidays awarded for long service
• Employee discounts platform covering retail, travel and lifestyle savings
• Excellent career development and progression opportunities
• Supportive and collaborative working environment
• Free onsite parking
• Pension scheme
• Company social events
• Long service and retirement benefits
• Annual paid volunteering day
• Quarterly recognition and awards programme

This is an excellent opportunity to join a growing business within a rapidly evolving industry where sustainability, innovation and employee development are genuinely valued.

Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.