Commercial Account Handler – Hybrid Work & Growth Path

2117GB00 A-Plan Holdings (Unlimited); Chester; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Life assurance up to 4x salary

Income protection

Pension scheme – 5% employer + 5%员工

Healthcare Cashplan

Retail discounts

Hybrid working

Job summary

Howden is seeking a Commercial Account Handler to join its Consumer & Local Commercial team. You will build rapport with new and existing clients, from sole traders to large organisations, and support the Branch Manager in achieving objectives.

You will assist Commercial Account Executives to drive renewal retention, ensure FCA compliance, and maintain accurate client data across systems, enabling high-quality service and timely processing.

Qualifications

• Strong attention to detail when reviewing client documentation.
• Ability to build and maintain relationships with internal and external stakeholders.
• Support Commercial Account Executives to achieve high renewal retention and FCA compliance.
• Willingness to learn and progress in the role.
• Capable of prompt, accurate data processing on relevant systems.

Responsibilities

• Build rapport with new and existing clients across a range of organisations.
• Work closely with the Branch Manager to achieve objectives.
• Assist Commercial Account Executives in renewal retention and customer satisfaction.
• Ensure compliance with FCA requirements.
• Review client documentation for accuracy to support quoting.

Skills

Attention to detail

Relationship building

Renewal retention focus

Willing to learn

Data entry accuracy

Job description

Howden is seeking a Commercial Account Handler to join its Consumer & Local Commercial team. You will build rapport with new and existing clients, from sole traders to large organisations, and support the Branch Manager in achieving objectives.

You will assist Commercial Account Executives to drive renewal retention, ensure FCA compliance, and maintain accurate client data across systems, enabling high-quality service and timely processing.